Garmin Edge 500 fault mounting

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WasFab
Posts: 268
Joined: Sun Mar 11, 2012 1:40 am

by WasFab

Suddenly my garmin can't attached properly to the garmin mount. It turns freely like if the bottom part of the garmin which swing on the mount and get attached by 90 degrees spin, turns without locking.
Anyone had this experience?

Murphs
Posts: 1117
Joined: Thu Feb 05, 2009 12:04 am
Location: Gold Coast, QLD, Australia

by Murphs

Sounds like you need a new mount

WasFab
Posts: 268
Joined: Sun Mar 11, 2012 1:40 am

by WasFab

The mount is fine, I tired 2 different ones, it looks this round thing that is part of the Garmin it self that is on the bottom base of the Garmin, the one that inserted to the mount and by 90 degrees spin attached to the mount, changed his shape. I don't understand how.
Any idea? Anyone had it?

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SalsaLover
Posts: 444
Joined: Sat Jun 19, 2010 8:21 pm
Location: Zürich, Switzerland

by SalsaLover

Post pictures of mount and the round base of your Garmin
Hucken The Fard Up !
Colnagos : C50 ST01 - Master 30th AD10 - C40 Mapei WC

WasFab
Posts: 268
Joined: Sun Mar 11, 2012 1:40 am

by WasFab

This is the mount I use, the computer, I could post picture when I'm home
http://www.wiggle.co.uk/garmin-out-front-bike-mount/

mdeth1313
Moderator
Posts: 2103
Joined: Sat Apr 22, 2006 12:38 am
Location: Dutchess County, NY

by mdeth1313

Did the tabs break off (on the garmin) ?
Speedplay is the devil!

mattyb95
Posts: 128
Joined: Fri Aug 10, 2012 11:54 am

by mattyb95

mdeth1313 wrote:Did the tabs break off (on the garmin) ?


Or just have become worn so they don't engage properly now?

WasFab
Posts: 268
Joined: Sun Mar 11, 2012 1:40 am

by WasFab

Worn don't engage properly at all here how it looks like
ImageImageImageImage

LionelB
Posts: 1453
Joined: Sun Oct 05, 2008 8:09 pm
Location: Aix en Provence

by LionelB

tabs are dead. Pretty typical, it happened to mine as well.

mattyb95
Posts: 128
Joined: Fri Aug 10, 2012 11:54 am

by mattyb95

How long you had the Garmin?

The tabs do indeed look screwed but from the pictures it almost looks like they snapped with that rough edge rather than worn away.

Compared to mine which is going on 2 years now, it's a complete contrast. I do tend to upload after each ride or day's commuting so it is taken off the mounts regularly (Garmin & Raceware Direct).

Image

LionelB
Posts: 1453
Joined: Sun Oct 05, 2008 8:09 pm
Location: Aix en Provence

by LionelB

I know that mine lasted less than 2 years before one of the tab broke

WasFab
Posts: 268
Joined: Sun Mar 11, 2012 1:40 am

by WasFab

I have it more than 3 years

I spoke with Garmin Support, a long process but they are replacing my device under complete warranty even though I was out of warranty. Good service!

mdeth1313
Moderator
Posts: 2103
Joined: Sat Apr 22, 2006 12:38 am
Location: Dutchess County, NY

by mdeth1313

WasFab wrote:I have it more than 3 years

I spoke with Garmin Support, a long process but they are replacing my device under complete warranty even though I was out of warranty. Good service!


That's nice of them. They wouldn't do anything for me when it happened. Fortunately, I bought mine from a retailer who agreed that was crap and they replaced it for me (probably saved me about 2-3 months of waiting for garmin anyway).

My other option was going to be gluing the garmin to a mount and removing it by the elastics they include.

Now I'm really careful about installing/removing from the mount.
Speedplay is the devil!

doomith
Posts: 58
Joined: Fri Nov 09, 2012 4:57 am

by doomith

Happened to mine too.

For a cheap fix, buy a dead garmin off ebay (if available), unscrew both of them and swap over the back case. My friend had a dead one so cost me nothing.

WasFab
Posts: 268
Joined: Sun Mar 11, 2012 1:40 am

by WasFab

No need Garmin replaced it in 2 days with a refurbished one. Now I'm much more carful and stingy with my mounting it on and off

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