Starbike Customer Service

Bring your questions & complaints to the Weight Weenies moderators, here! Also, News & Announcements. Use the other boards for bike related talks.
maccoretti
Posts: 4
Joined: Wed Apr 06, 2011 4:11 pm

by maccoretti

Update: Starbike has dispatched a replacement fork to me - fingers crossed it's packed properly.

In Starbikes defense, when I have received response they have been quick to recitify my problem, only it has taken a month to get resolution for something that shoud maybe take a week or two. They do mention they are moving locations also and I get the impression they have a lot going on however customer service should always be your priority. I will await my new tracking number and cross my fingers for my new fork. Thanks Starbike for putting this right - ill update once received.

maccoretti
Posts: 4
Joined: Wed Apr 06, 2011 4:11 pm

by maccoretti

Final update, I received my replacement fork and everything turned out well in the end. Thank you Starbike.

by Weenie


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