Keep getting logged out!
Moderator: Moderator Team
Why hasn't this issue been resolved? It happens 9 out of 10 times on my Mac. No other site does this on a consistent bases.
2018 Bianchi Oltre XR4, (Celeste Matt)
2018 De Rosa SK Pininfarina (Blu)
2019 Trek Madone SLR (Rage Red)
2019 Giant TCR Advanced SL (Chameleon Blue)
2016 Specialized Allez DSW Sprint (Gold)
2018 De Rosa SK Pininfarina (Blu)
2019 Trek Madone SLR (Rage Red)
2019 Giant TCR Advanced SL (Chameleon Blue)
2016 Specialized Allez DSW Sprint (Gold)
Have you tried this?Manually clear the cookies for this site only, then try logging in again.
I'm having the same issue. Ever since the site update a while ago (Maybe a couple of months? I don't remember exactly) I need to re log in every other day or so, and sometimes I will need to log in every time I visit the site in a single day. It's rather frustrating. (I'm running a Mac on OSX 10.13.6 and Safari.)
Sorry, I should have added that I have cleared the cookies and the issue persists. In fact just a minute ago I came here and found myself logged out, having been logged in about 5 minutes ago.
Can you please click here and re-try:
Info: Currently active log-ins @ starbike.com store will be logged-out and shopping baskets will be cleared!
https://weightweenies.starbike.com/foru ... ie_fix.php
Info: Currently active log-ins @ starbike.com store will be logged-out and shopping baskets will be cleared!
https://weightweenies.starbike.com/foru ... ie_fix.php
Cleared the cookies. Still logging out on a consistent basis 
2018 Bianchi Oltre XR4, (Celeste Matt)
2018 De Rosa SK Pininfarina (Blu)
2019 Trek Madone SLR (Rage Red)
2019 Giant TCR Advanced SL (Chameleon Blue)
2016 Specialized Allez DSW Sprint (Gold)
2018 De Rosa SK Pininfarina (Blu)
2019 Trek Madone SLR (Rage Red)
2019 Giant TCR Advanced SL (Chameleon Blue)
2016 Specialized Allez DSW Sprint (Gold)
- Stupid question, I know, but I must ask: You have checked the "stay logged in" checkbox - right?
- Have you specifically clicked on the link I have posted in the previous post for deleting your cookies?
- You are using the website right and no tapatalk? The problem occurs with the website? And which template are you using?
- Do only Safari users have the problem? Do you have the problem for a long time or since recent time? Probably since Safari published the "enhanced privacy" update? We will try to reproduce the error with a Mac device.
It would be great if anybody who has the particular problem could do the following:
When you are logged in right-click and click "analyze" (don't know the specific translated word) and then search the following:
Chrome: Application -> Storage -> Cookie / Firefox: Web-Storage -> Cookies
Please then make a screenshot and attach it here or - if you have privacy concerns - send it to me via private message. Then I can see all of your cookie details, unfortunately there is no other option for me to get this information. I have added a screenshot of what the screenshot should show.
- Have you specifically clicked on the link I have posted in the previous post for deleting your cookies?
- You are using the website right and no tapatalk? The problem occurs with the website? And which template are you using?
- Do only Safari users have the problem? Do you have the problem for a long time or since recent time? Probably since Safari published the "enhanced privacy" update? We will try to reproduce the error with a Mac device.
It would be great if anybody who has the particular problem could do the following:
When you are logged in right-click and click "analyze" (don't know the specific translated word) and then search the following:
Chrome: Application -> Storage -> Cookie / Firefox: Web-Storage -> Cookies
Please then make a screenshot and attach it here or - if you have privacy concerns - send it to me via private message. Then I can see all of your cookie details, unfortunately there is no other option for me to get this information. I have added a screenshot of what the screenshot should show.
I followed all the instructions stated above but still get logged off at a 50% rate. I use Mac with Safari.nmx wrote: ↑Thu Sep 27, 2018 8:31 am- Stupid question, I know, but I must ask: You have checked the "stay logged in" checkbox - right?
- Have you specifically clicked on the link I have posted in the previous post for deleting your cookies?
- You are using the website right and no tapatalk? The problem occurs with the website? And which template are you using?
- Do only Safari users have the problem? Do you have the problem for a long time or since recent time? Probably since Safari published the "enhanced privacy" update? We will try to reproduce the error with a Mac device.
It would be great if anybody who has the particular problem could do the following:
When you are logged in right-click and click "analyze" (don't know the specific translated word) and then search the following:
Chrome: Application -> Storage -> Cookie / Firefox: Web-Storage -> Cookies
Please then make a screenshot and attach it here or - if you have privacy concerns - send it to me via private message. Then I can see all of your cookie details, unfortunately there is no other option for me to get this information. I have added a screenshot of what the screenshot should show.
Unbenannt.PNG
2018 Bianchi Oltre XR4, (Celeste Matt)
2018 De Rosa SK Pininfarina (Blu)
2019 Trek Madone SLR (Rage Red)
2019 Giant TCR Advanced SL (Chameleon Blue)
2016 Specialized Allez DSW Sprint (Gold)
2018 De Rosa SK Pininfarina (Blu)
2019 Trek Madone SLR (Rage Red)
2019 Giant TCR Advanced SL (Chameleon Blue)
2016 Specialized Allez DSW Sprint (Gold)
