Starbike Customer Service

News, announcements and discussions about Weight Weenies. (members, please do not start topics in here.)

Moderator: maxim809

Posts: 3
Joined: Wed Apr 06, 2011 4:11 pm

by maccoretti

Update: Starbike has dispatched a replacement fork to me - fingers crossed it's packed properly.

In Starbikes defense, when I have received response they have been quick to recitify my problem, only it has taken a month to get resolution for something that shoud maybe take a week or two. They do mention they are moving locations also and I get the impression they have a lot going on however customer service should always be your priority. I will await my new tracking number and cross my fingers for my new fork. Thanks Starbike for putting this right - ill update once received.

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