Ciamillo delivery - Gravitas SL pictures added.

Discuss light weight issues concerning road bikes & parts.
Rippin
Posts: 609
Joined: Thu Feb 19, 2004 9:58 am

by Rippin

Set-backs are inevitable and understandable, but not relaying that information to your customers, and leaving them in the dark, is not acceptable. Never.
Even worse, it takes public out-cry (on forums like this) to have any movement on the issue(s). Life is too short, my time is too valuable, and my MONEY is hard-earned. Take those things away from me, unjustly, and you'll never get my business.
____o
_`\<,_
(*)/ (*)

by Weenie


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spytech
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Location: New York City
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by spytech

can people who paid with credit cards get their money back from credit card companies and have them go after zero gravity for your money? i know i have done that with american express (not with ted), they are great at this and have always gotten my money back.

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rouleur01
in the industry
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Joined: Thu Mar 13, 2008 9:27 am
Location: Christchurch, New Zealand

by rouleur01

I paid for mine with PayPal but it is way past their 45 day cool down period to lodge a grievance.

Yeah I think it is just the communication that I feel really let down on. I would have been more than happy to wait if there was some delay or even been pointed in the direction of an alternative source, they still get the sale at the end of the day.

Anyway we will see what the next few weeks bring. A nice shiny package, or more disappointment...

mnmasotto
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Joined: Mon Jun 06, 2011 7:16 pm
Location: Irvine, CA

by mnmasotto

I paid through paypal per their request. I was strung out through many empty, heart felt, honest sounding promises that the money was definitely going out that day. "I don't know what happened, I was sure the check went out thet last time". Until, the paypal time requirment expired. In addition, my problem is not receiving my refund for returned, new parts. Paypal does not cover that particular problem.

gumgardner
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Joined: Sat Jan 06, 2007 9:47 pm
Location: Pittsburgh

by gumgardner

People that send in their brakes for a overhaul don't pay anything until their brakes are delivered. The being delivered part is the holdup. :wink: At this point, I am not going to pay for a overhaul...I've moved on. If he's going out of business, I guess there is no reason to get the broken ones back because who will fix them?!?!? Expensive paper weight? :evil:

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spytech
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by spytech

sorry to hear about those that paid with paypal, your at the end of the line. unless if you used a credit card to pay with paypal, even if i pay with paypal i still use a credit card, because you still have a way to fight back.

gum sorry to hear about it, you lucked out with rue - though you still have a chance with ted, juanmoretime said he will post something on the forum soon. lets see what he says.

outhouse
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Joined: Sun Feb 12, 2012 11:43 am
Location: UK

by outhouse

Yeah, you do have protection if you've paid by credit card, among other reasons if the goods you have paid for don't turn up then the credit card company will refund. However, there is a time limit, I believe, which might be about 120 days.

I would imagine that if enough payments were refunded the credit company would probably remove the service from the vendor. This would likely cause damage to their business but hey hoe...

Ted's been quite good at stringing his customers along, so many transactions may have expired this time limit but the credit card company may be sympathetic.

Having said all that I bought mine using a VISA card but I still want these brakes - I still believe Ted is having genuine problems that are proving difficult to get on top of, even given the earlier post on this thread from Ted, "lets get your out today" - but you need to email me first of course!!

I don't' think Ted is helping himself by continuing to accept orders though...

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Wingnut
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Joined: Sat Jun 23, 2007 12:41 am

by Wingnut

Anyone want to buy two as new Ciamillo brake sets...LOL... :waving:
"It's not the destination...it's the ride!"

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Powerful Pete
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by Powerful Pete

Everyone relax. Posts please remain on the topic of Ciamillo delivery. Thanks. Pete
Road bike: Cervelo R3, Campagnolo Chorus/Record mix...
Supercommuter: Jamis Renegade...pastatrails.blogspot.com
And you can call me Macktastik Honey Pete Kicks, thank you.

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Juanmoretime
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Location: Urbana, Illinois

by Juanmoretime

I mentioned to everyone here that I had heard from Ted this past Monday but what I didn't mention was that I was waiting for something too. Ciamillo is not going out of business and I understand now that things are back up to Ted's standards it will be full steam ahead getting caught back up. Here are some shots I did in my office of my brakes that just came yesterday! Thanks Ted! :smartass:

BTW. These are 20 grams lighter than my Gravitas that will eventually work their way to my tt bike.

Pile of Ciamillo:
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Yes, those are Shimano pads as the Gravitas do not come with pads and that is great by me since I prefer SwissStop green pads anyway.
RESIDENT GRUMPY OLD MAN.

gumgardner
Posts: 3553
Joined: Sat Jan 06, 2007 9:47 pm
Location: Pittsburgh

by gumgardner

They look nice. I wish mine didn't just vanish into thin air

mnmasotto
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Joined: Mon Jun 06, 2011 7:16 pm
Location: Irvine, CA

by mnmasotto

Thats great for you. Unfortunately, it doesn't change the fact that he has given too many false promises, unanswered emails, etc.. I am quite convinced I will not get my money any time soon, if ever. Like I promised in a post a few months ago. If I ever get the money he owes me I will let everyone on WW know. Unitil then I am still looking for new avenues to get my money.

bricky21
Posts: 1405
Joined: Tue Sep 14, 2010 3:28 pm

by bricky21

Hassles and long wait times aside those are the finest looking brakes I've ever seen :thumbup: Hopefully everything gets straightened out and everybody gets what they're waiting for.

mnmasotto
Posts: 623
Joined: Mon Jun 06, 2011 7:16 pm
Location: Irvine, CA

by mnmasotto

bricky21 wrote:Hassles and long wait times aside those are the finest looking brakes I've ever seen :thumbup: Hopefully everything gets straightened out and everybody gets what they're waiting for.


I would hardly call what others and I are going through as a "hassle" or "long wait time"!

bricky21
Posts: 1405
Joined: Tue Sep 14, 2010 3:28 pm

by bricky21

Sorry, I wasn't trying to offend or marginalize the struggles others have had with Ciamillo, so I'll try again. Regardless of whatever has or will happen with Ciamillo that is the finest looking pair of brakes I've ever seen.

by Weenie


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