Seat tube out of spec: customer vs bike designer

[matteof93]

0.1mm is borderline acceptable.
0.2-0.3mm is not.

I’d demand a return and my money back after that conversation.

That is what I want to do.

Option 1: he replaces the frame with a new one that is properly made.
Option 2: return and refund.

Sounds like you are a little too understanding.

His responses scream incompetence.


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I agree. I am going to return the frame...now the only problem is finding another gravel frameset below 1000€ including a steel fork and with decent geometry.

[ultimobici]

0.1mm is borderline acceptable.
0.2-0.3mm is not.

I’d demand a return and my money back after that conversation.

That is what I want to do.

Option 1: he replaces the frame with a new one that is properly made.
Option 2: return and refund.

Sounds like you are a little too understanding.

His responses scream incompetence.


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I agree. I am going to return the frame...now the only problem is finding another gravel frameset below 1000€ including a steel fork and with decent geometry.

Where are you based?


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[matteof93]

Where are you based?

Northern Italy...the goal is to find a steel frame&fork that can be used with 700x45c tires minimum.

[ultimobici]

Where are you based?

Northern Italy...the goal is to find a steel frame&fork that can be used with 700x45c tires minimum.

For €1000 you’re going to have a hard time. Having worked for a mid to high end brand, I can tell you that for that sort of money you’re looking at secondhand or perhaps this Bombtrack?

https://paloaltobikes.it/prodotto/bombt ... -frameset/


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[Karvalo]

For a frame to have a seat tube so far out of spec is unacceptable. Strip the bike down, box it back up and ship it back for a full refund. While you’re at it, raise a chargeback with your credit card company.

Totally agree. Ask for a refund immediately - if there's any friction whatsoever then raise a credit card chargeback.

Saying the frame is fine for 10nm is one thing, but what about the seatposts?

Asserting that the seatpost is freefloating below the clamp 'for flexion' sounds absurd. What he's actually talking about is the seatpost rocking in the frame, right? Which is totally different and surely not desireably or reliable.

[matteof93]

For €1000 you’re going to have a hard time. Having worked for a mid to high end brand, I can tell you that for that sort of money you’re looking at secondhand or perhaps this Bombtrack?

https://paloaltobikes.it/prodotto/bombt ... -frameset/

This one is interesting https://www.veloheld.de/veloheld-iconx-rahmen/

[ultimobici]

For €1000 you’re going to have a hard time. Having worked for a mid to high end brand, I can tell you that for that sort of money you’re looking at secondhand or perhaps this Bombtrack?

https://paloaltobikes.it/prodotto/bombt ... -frameset/

This one is interesting https://www.veloheld.de/veloheld-iconx-rahmen/

Light, strong, cheap. Pick two.


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[matteof93]

Light, strong, cheap. Pick two.

If I'm going for steel, it means I don't care about weight.

[ultimobici]

Light, strong, cheap. Pick two.

If I'm going for steel, it means I don't care about weight.

The reference to weight isn’t to do with steel v carbon or aluminium.

A budget steel frame will either be quality tubing built poorly or nondescript tubing built to a better standard. Either way they may not be that nice to ride. Why the need for a steel fork too, I wonder?


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[IvanZg]

You should name the company for other people to avoid the same issue. Especialy if it's corret what they stated about other frames in their warehouse.

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[CampagYOLO]

0.1mm is borderline acceptable.
0.2-0.3mm is not.

I’d demand a return and my money back after that conversation.

That is what I want to do.

Option 1: he replaces the frame with a new one that is properly made.
Option 2: return and refund.

Sounds like you are a little too understanding.

His responses scream incompetence.


Sent from my iPhone using Tapatalk

I agree. I am going to return the frame...now the only problem is finding another gravel frameset below 1000€ including a steel fork and with decent geometry.

With the British pound taking a pounding, this should easily come under 1000 Euros:

https://www.fearlessbikes.com/warlock/

[matteof93]

With the British pound taking a pounding, this should easily come under 1000 Euros:

https://www.fearlessbikes.com/warlock/

Not really, 1€ = 0.86£

[ms6073]

In my case, the seat tube makes contact with the seatpost for a length that is equal to the thickness of the seat clamp...something like 10 to 15 mm. I actually think it might be not safe to ride.

As others indicated, the seat post should be secure for at least the minimum insertion depth. If it is not secure, regardless of the amount of torque applied to the clamp bolt, the seat post will slip down, but more importantly, internally the post will act as a lever that will continually move inside, elongating the inner bore and eventually either the seat tube tube will fatigue/crack or the welds of the attach points for the top tube and seat stays will fail!

[matteof93]

As others indicated, the seat post should be secure for at least the minimum insertion depth. If it is not secure, regardless of the amount of torque applied to the clamp bolt, the seat post will slip down, but more importantly, internally the post will act as a lever that will continually move inside, elongating the inner bore and eventually either the seat tube tube will fatigue/crack or the welds of the attach points for the top tube and seat stays will fail!

I agree, that is what I meant...you explained it perfectly

BTW, I could buy this Fuji Jari frameset for 500€ (500$ basically) in a near by shop...used for 800 km, so it is basically new

[ultimobici]

As others indicated, the seat post should be secure for at least the minimum insertion depth. If it is not secure, regardless of the amount of torque applied to the clamp bolt, the seat post will slip down, but more importantly, internally the post will act as a lever that will continually move inside, elongating the inner bore and eventually either the seat tube tube will fatigue/crack or the welds of the attach points for the top tube and seat stays will fail!

I agree, that is what I meant...you explained it perfectly

BTW, I could buy this Fuji Jari frameset for 500€ (500$ basically) in a near by shop...used for 800 km, so it is basically new

I thought you were after steel with a steel fork?


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