Ciamillo Brakes - Warning!
Moderator: robbosmans
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can we give this guy a medal for bringing up the quality of the forum?jpeterson1012 wrote: ↑Wed Nov 03, 2021 7:35 pmI'm going to sidetrack and avoid the whole discussion of fake/real/ted/Chinese and circle back to OP's first post regarding failures.
If you've ever used any ciamillo brakes, regardless of model....
Some say pour 10ml water out of your bottle to save that last bit of the weight. Sorry, i go one step further, i tend to the rider off my bikes.
n+1...14 last time i checked, but i lost count
n+1...14 last time i checked, but i lost count
I have a set of the Zero G20's and they've been working great with no issues at all...so far. It took a long while for me to get them but for the money I'm very happy so far. They play nice with Campag levers which is a nice plus for me.
green jacket, gold jacket...who gives a sh*t
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recommend 3.5Nm on the pad holder bolts instead of 6, blue loctite and some grit paste.
Just want to add my recent experience with Ted Ciamillo - consider it a warning to anyone considering buying direct.
In a word: DON'T!
I ordered a set of the ZeroG20 SL brakes on 20 August 2021 after emailing back and forth direct with Ted. The brakes have never arrived, and 5 months later I've been met with nothing but excuses followed by silence. The phone number on the website is now ringing through to a full voicemail inbox.
Here's a timeline for the record - please draw your own conclusions:
20 August 2021: Placed order for ZeroG20SL after email exchange with Ted
2 September: no update - messaged Ted asking for shipping info
7 September: reply from Ted saying he'd been on holiday, but would "ship the brakes tomorrow"
8 September: UPS tracking number received
14 September: Tracking shows UPS still waiting for item from sender - messaged Ted asking for likely shipping date
- tumbleweed -
3 November: Still no reply from Ted. No sign of brakes. No tracking update from UPS. Send a message to Ted asking for news.
8 November: Still no reply. Message Ted threatening chargeback if no response within 48 hours.
9 November: Reply from Ted! Says he's raising a claim with UPS and can I remind him my shipping address. Offers upgrade to L8 Ultra. I reply to say I'll gladly accept but would be equally happy with the brakes I originally ordered 3 months previously. No response.
17 December: I message Ted asking for an update. No reply.
24 December: Message Ted asking for update. No reply. Phone number on website goes to voicemail; message inbox is full.
In a word: DON'T!
I ordered a set of the ZeroG20 SL brakes on 20 August 2021 after emailing back and forth direct with Ted. The brakes have never arrived, and 5 months later I've been met with nothing but excuses followed by silence. The phone number on the website is now ringing through to a full voicemail inbox.
Here's a timeline for the record - please draw your own conclusions:
20 August 2021: Placed order for ZeroG20SL after email exchange with Ted
2 September: no update - messaged Ted asking for shipping info
7 September: reply from Ted saying he'd been on holiday, but would "ship the brakes tomorrow"
8 September: UPS tracking number received
14 September: Tracking shows UPS still waiting for item from sender - messaged Ted asking for likely shipping date
- tumbleweed -
3 November: Still no reply from Ted. No sign of brakes. No tracking update from UPS. Send a message to Ted asking for news.
8 November: Still no reply. Message Ted threatening chargeback if no response within 48 hours.
9 November: Reply from Ted! Says he's raising a claim with UPS and can I remind him my shipping address. Offers upgrade to L8 Ultra. I reply to say I'll gladly accept but would be equally happy with the brakes I originally ordered 3 months previously. No response.
17 December: I message Ted asking for an update. No reply.
24 December: Message Ted asking for update. No reply. Phone number on website goes to voicemail; message inbox is full.
Doesn't the EU have a reasonably good set of regulations governing online transactions and fraud? Seems like these could be used to help either recoup some losses or shut the company down.
- Michael
"People should stop expecting normal from me... seriously, we all know it's never going to happen"
"People should stop expecting normal from me... seriously, we all know it's never going to happen"
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Lol, at this point the chinese knockoffs are less of a scam than the real deal it seems.
Thanks for the sympathetic replies above
Just to update: I tried emailing Ted again yesterday, not expecting much. To my surprise I got an immediate reply. Ted agreed to a refund which has now been received.
It's been a stressful experience and I'd repeat the advice to buy from a retailer rather than direct. But, at the end of the day I have my money back so that's a line under it.
Just to update: I tried emailing Ted again yesterday, not expecting much. To my surprise I got an immediate reply. Ted agreed to a refund which has now been received.
It's been a stressful experience and I'd repeat the advice to buy from a retailer rather than direct. But, at the end of the day I have my money back so that's a line under it.
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- Location: Chicago
Grats!Oshsan wrote: ↑Tue Jan 18, 2022 10:27 amThanks for the sympathetic replies above
Just to update: I tried emailing Ted again yesterday, not expecting much. To my surprise I got an immediate reply. Ted agreed to a refund which has now been received.
It's been a stressful experience and I'd repeat the advice to buy from a retailer rather than direct. But, at the end of the day I have my money back so that's a line under it.
Crisis averted
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Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
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