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Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 1:03 am
by JDLBB
So, I've had this 2019 Specialized Tarmac Pro Disc for about a month. I noticed the gap between the top of the head tube and the bearing cover within a day or two and it had bothered me ever since. I thought maybe the bearing just wasn't seated correctly so I pulled it apart and it just looks like poor tolerances when it was made.

The gap between the top of the bearing and the top of the head tube is between 1.95-2.15mm all the way around except on the left side where its 2.77mm.

So my question is should I just stop nitpicking and ride the thing or should I genuinely be bothered that my $6700 bike doesn't have seamless lines.

(I've also got a carbon crux and its perfectly flush on that bike)

Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 1:03 am
by Weenie

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 1:07 am
by fa63
That would bother me to no end... Maybe talk to your LBS and see what they can do for you?

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 1:16 am
by VTR1000SP2
I’d take that back


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Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 1:19 am
by icantaffordcycling
That would drive me insane, im sure specialized will work something out with you.

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 1:39 am
by spdntrxi
how does that pass QC ?

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 1:40 am
by Greenduck
That does not look right to me. The top of the headtube is supposed to be flat unless it's been designed to use a specific bearing cover which the Tarmac Pro is not.

I would definitely take that back. This would not be a problem if it's isolated to the gap. I'm running a bearing cover which has 2 mm of gap. Obviously there's a bigger chance of water and dirt getting into the bearing which can cause premature wear. But it's not acceptable on a brand new bike. You have paid a lot of money so you should expect nothing but perfect.

Otherwise congrats with your new bike :beerchug:

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 11:13 am
by Orlok
I saw frames made in China that looks better finished then this one of Specialized. For the price you payed I'll not accept this. :unbelievable:

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 11:21 am
by miltmaster3
Typical spec quality control ask for replacement but you have to wait........


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Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 12:18 pm
by kgt
+1

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 2:14 pm
by Zakalwe
Take that straight back

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 2:14 pm
by none
Hope this is an anomaly, see how Specialize answer once notify of the problem.

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 4:47 pm
by mcfarton
That would bother me to no end. I would want a new one or my money back.


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Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 5:33 pm
by romanmoser
Why am I not suprised :unbelievable:

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 5:47 pm
by Noctiluxx
Take it back and ask for an S-Works version replacement for your pain and suffering :lol:

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 5:47 pm
by Weenie

Re: Headset - Is this acceptable on a brand new bike?

Posted: Sun Jan 20, 2019 5:48 pm
by Mr.Gib
That is simply a mis-formed head tube. Totallly unacceptable and, while ulikely, a potential safety issue in the long term. An out-and-out defective frame. I could not imagine that Specialized would not replace that immediately. Take it back ASAP.