Headset - Is this acceptable on a brand new bike?
Moderator: robbosmans
I would get the Time any day of the week over specialized
Can't help but think it's the local distribution that screws it up for the most part.
Can't help but think it's the local distribution that screws it up for the most part.
Hambini Aeronautical Engineer, Polluting YouTube since 2016 - views expressed are my own...
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Had a good experience with them. I had a paint crack within 2 months of owning one, I went from a Road Racer to a Road Machine
The Road Machine came and rode like a dream, then headset problems happened. I must've spent $200 getting it fixed by various shops til I complained again
They eventually gave me a Team Machine. That was the first top of the line bike I road which again, rode like a dream
I don't know how they handle warranties nowadays as that was 3yrs ago, but good experience nonetheless.
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Some of you may like , having '' a new frame, frameset '' under warranty
It can be manageable if you have several bikes to ride while it's gone in warranty
But I personnaly would prefer that the frame don't break , don't have any issues in the first place
right ?
Sounds logic to me ...
It can be manageable if you have several bikes to ride while it's gone in warranty
But I personnaly would prefer that the frame don't break , don't have any issues in the first place
right ?
Sounds logic to me ...
It is really impressive how many people believe that upgrading a defective, low quality frame to a more expensive but equally low quality one makes for "great customer support" by the company. The way aggresive marketing replaces proper manufacturing nowadays is unbelievable.
Definitely not acceptable. It's not a cheap beater bike so even if it wasn't a safety concern (which I think it is), I would never accept that.
"Suddenly the thought struck me; my floor is someone elses ceiling" - Nils Ferlin
Exactly
^^ This is 100% right, the cost difference between a cheapish frame and a top of the range frame to make is miniscule. The profit margin on the top of the range frame is however much bigger.
Hambini Aeronautical Engineer, Polluting YouTube since 2016 - views expressed are my own...