Deep or superficial scratches on brand new Ritchey Superlogic ?

Discuss light weight issues concerning road bikes & parts.
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BrunoDMS
Posts: 33
Joined: Thu Jul 19, 2012 10:24 am

by BrunoDMS

Hello everyone,
here's how Ritchey Superlogic Evocurve handlebar came to me.
I don't know what to do.
Probably I have to change it or ask for a refund...Image
What do you thing?
Thanks
IMG_20181029_121437969.jpeg
IMG_20181029_204542100.jpeg
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Last edited by BrunoDMS on Tue Oct 30, 2018 8:10 am, edited 3 times in total.
Sorry I don't speak English
My Bike: https://www.bdc-mag.com/forum/media/sco ... 1513613942

by Weenie


Marin
Posts: 3521
Joined: Wed Jan 22, 2014 11:48 am
Location: Vienna Austria

by Marin

Not a stressed area, I'd ride it. I've drilled carbon bars near the ends.

But I'm sure some people wouldn't.

BrunoDMS
Posts: 33
Joined: Thu Jul 19, 2012 10:24 am

by BrunoDMS

Marin wrote:Not a stressed area, I'd ride it. I've drilled carbon bars near the ends.

But I'm sure some people wouldn't.
Marin thank,
but in second pic, I see deep scratches, just not paint...
I'm wrong?


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wheelsONfire
Posts: 2953
Joined: Mon Jul 07, 2014 8:15 am
Location: NorthEU

by wheelsONfire

Contact the dealer from where you purchased the handlebar.
Should probably have done so directly after unpacking.
Bikes:

Ax Lightness Vial EVO Race (2018.12.21)
viewtopic.php?f=10&t=156137
Paduano Racing Fidia (kind of shelved)
Open *UP* (2016.04.14)


Ex bike; Vial EVO D

BrunoDMS
Posts: 33
Joined: Thu Jul 19, 2012 10:24 am

by BrunoDMS

wheelsONfire wrote:Contact the dealer from where you purchased the handlebar.
Should probably have done so directly after unpacking.
I did it immediately, why do you think not?

Inviato dal mio Moto G (5) Plus utilizzando Tapatalk

Sorry I don't speak English
My Bike: https://www.bdc-mag.com/forum/media/sco ... 1513613942

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wheelsONfire
Posts: 2953
Joined: Mon Jul 07, 2014 8:15 am
Location: NorthEU

by wheelsONfire

I doubt the marks on the handlebar will be of any problem.
But, if you are disturbed by this to a point you can't let go, you should exchange the handlebar for your own peace of mind.
In the end, it's only how you feel which is important.
Bikes:

Ax Lightness Vial EVO Race (2018.12.21)
viewtopic.php?f=10&t=156137
Paduano Racing Fidia (kind of shelved)
Open *UP* (2016.04.14)


Ex bike; Vial EVO D

BrunoDMS
Posts: 33
Joined: Thu Jul 19, 2012 10:24 am

by BrunoDMS

wheelsONfire wrote:I doubt the marks on the handlebar will be of any problem.
But, if you are disturbed by this to a point you can't let go, you should exchange the handlebar for your own peace of mind.
In the end, it's only how you feel which is important.
Thank
This is my first carbon handlebar, this is the reason for my doubts.
Store manager offered me a change (but he did not have it available...) or a small refund (€ 15) if I use it anyway (15€ ?!?)
I contacted RitcheyLogic too and they told me "it's not a big problem for use" but when I asked if there were not question with warranty (in case of future problem) they did not answer me...



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wheelsONfire
Posts: 2953
Joined: Mon Jul 07, 2014 8:15 am
Location: NorthEU

by wheelsONfire

It seems from reading this, you are not OK with the 15 Euro refund (i wouldn't be either)
Ask for a refund or an exchange handlebar from the dealer.
Or buy a new handlebar online. If it's your first carbon handlebar, better see to it that it feels like a great buy.
Bikes:

Ax Lightness Vial EVO Race (2018.12.21)
viewtopic.php?f=10&t=156137
Paduano Racing Fidia (kind of shelved)
Open *UP* (2016.04.14)


Ex bike; Vial EVO D

darnellrm
Posts: 241
Joined: Thu Sep 10, 2009 1:06 pm
Location: NC, USA

by darnellrm

They are paint chips that will be covered by tape in a low / no stress part of the bar. Ride them!!

AJS914
Posts: 3479
Joined: Tue Jan 28, 2014 6:52 pm

by AJS914

That looks really minor and on the surface.

BrunoDMS
Posts: 33
Joined: Thu Jul 19, 2012 10:24 am

by BrunoDMS

New email has just arrived.
Store manager propose me "exchange with a new brand handlebar (reserved for me) or total refund"
(warranty about scratched handlebar it's a problem, I'm sure)
I'm preparing the package for return (UPS), then I decide.
Sorry I don't speak English
My Bike: https://www.bdc-mag.com/forum/media/sco ... 1513613942

boots2000
Posts: 1551
Joined: Mon Oct 15, 2007 9:28 pm

by boots2000

If it was sold as a brand new handlebar I would want another.

by Weenie


BrunoDMS
Posts: 33
Joined: Thu Jul 19, 2012 10:24 am

by BrunoDMS

boots2000 wrote:If it was sold as a brand new handlebar I would want another.


[...]
Edit: excuse me, I did not understand correctly right away
I agree. I buy a new "perfect" handlebar not a scratched item....


Sorry I don't speak English
My Bike: https://www.bdc-mag.com/forum/media/sco ... 1513613942

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