you order a frame/fork from an authorized dealer, and on the box...

Discuss light weight issues concerning road bikes & parts.
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Catagory6
Posts: 231
Joined: Thu Feb 09, 2017 2:36 am

by Catagory6

there is printed:

WARRANTY VOID IF NOT ASSEMBLED BY AUTHORIZED DEALER

yet there isn't an authorized dealer within 70 miles, and you have been working on your own bikes for the past 30 years, and know exactly what you're doing

what do you do?

by Weenie


2lo8
Posts: 489
Joined: Thu Mar 31, 2016 10:32 am

by 2lo8

You inspect it very carefully before assembly, or hire a lawyer to see if it falls under Magnuson-Moss.
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alcatraz
Posts: 1347
Joined: Mon Aug 29, 2016 11:19 am

by alcatraz

What are common warranty issues with forks?

Crushed steerer, cracks on the legs, loose dropouts, paint falling off?

Non fitting headsets?

Apart from cracks that occur during rides and overtorquing I can't imagine installation being related to the issues that could occur.

Maybe someone else can fill in the gaps. I'm just an amateur.

/a

ParisCarbon
Posts: 1154
Joined: Mon Feb 05, 2007 5:39 am
Location: Winnipeg Canada

by ParisCarbon

Same thing is printed on all the Specialized boxes... aka inspect, put on my own stand and start building...

ParisCarbon
Posts: 1154
Joined: Mon Feb 05, 2007 5:39 am
Location: Winnipeg Canada

by ParisCarbon

I remember I ordered a Pinarello Prince from a dealer in California... when it arrived it looked like someone had dropped the frame on the lower front headtube so it was dented... the bearing would not press in smooth... the company I ordered it from did not want to help out (after spending $5000 on this frame) I bypassed them and went straight to Gita and they got involved .. it was deemed damaged and I got a new frame... so yes inspect all the obvious and not obvious... just because you ordered a frame doesnt mean it hasn't been "on display" so to say... If its a pretty elaborate order I can gaurantee the shop has had it out of the box to show it off... and who knows whos had their paws on it before it got to you... make sure all your spare parts etc are there as well... once again shops tend to open stuff up...

Mr.Gib
Posts: 3230
Joined: Fri Mar 18, 2005 4:12 pm
Location: eh?

by Mr.Gib

You mean the authorized dealer like mine that:
    failed to install a flange ring on a Zipp hub causing it to explode.
    failed to use specified thread locker on a replaced Shamal Ultra spoke so it unwound and the wheel went out of true and rubbed against the chainstay. (this beauty courtesy of the local Campy distributor)
    failed to instal the wave washer in a Campy Ultra Torque crank resulting in destroyed bearings
    failed to set an RD limit screw resulting in the RD ending up in the rear spokes
    dangerously failed to properly tension multiple wheels resulting in chronic spoke breakage, rim cracking (not just Pacenti), all had to be replaced and rebuilt by a different builder.
    failed to properly torque a FD mounting bolt so the FD slipped down and caused the chain to jam damaging the FD
    etc. etc.

    Much of the above from very experienced mechanics. Mostly sloppy mistakes. People that don't read instructions, not conscientious, etc. It's why I built a shop in my house.

    f*** 'em. If you know what your doing than just do it. Otherwise you are at the mercy of whoever. Maybe they're good or maybe not. My advice - double check everything on the bike before you ride.
    wheelsONfire wrote: When we ride disc brakes the whole deal of braking is just like a leaving a fart. It happens and then it's over. Nothing planned and nothing to get nervous for.

    ParisCarbon
    Posts: 1154
    Joined: Mon Feb 05, 2007 5:39 am
    Location: Winnipeg Canada

    by ParisCarbon

    I had a shop not tighten down the front face plate on the stem.. it was snug.. needless to say on my first ride when I went to take off from the backyard I almost flipped over the bars as they rotated fprward... lucky nothing happened...

    alcatraz
    Posts: 1347
    Joined: Mon Aug 29, 2016 11:19 am

    by alcatraz

    This is a sobering reminder that trying to be a bit technically minded and having some common sense is a good thing.

    I'm doing some upgrades for a friend that can't easily part with his bike. All the stuff had arrived and I had checked all the deliveries apart from the smallest one containing three tiny items (shimano to gxp converter kit) in a cigarette box sized delivery. As I'm standing there with everything taken apart and the new crank/bearings layed out, greased up and ready to be installed, I realize that 2/3 items were missing from the kit. I had to put back the defective shimano stuff and return the bike unfinished just because of a tiny spacer and a wavey washer. Haha.. ain't life interesting sometimes. You think, "this can't possibly go wrong". From now on I'll be inspecting individual bolt threads, washer dimensions :lol:

    /a

    Catagory6
    Posts: 231
    Joined: Thu Feb 09, 2017 2:36 am

    by Catagory6

    thanks for the responses. maybe i wasn't clear though. i ordered a frame on close-out from an authorized dealer. brand new old stock.
    frame set comes packed in original, manufacturer's box, and on the side of the box reads:

    WARRANTY VOID IF NOT ASSEMBLED BY AN AUTHORIZED DEALER

    so i imagine, if i do any of the assembly myself, i void the warranty? i'm a little disinclined to travel 70 miles and pay $100+ to do a job for free in my garage.

    User avatar
    wheelsONfire
    Posts: 2138
    Joined: Mon Jul 07, 2014 8:15 am
    Location: NorthEU

    by wheelsONfire

    Hey Cat6, what brand is that?
    Bikes:

    Ax Lightness Vial EVO D
    Paduano Racing Fidia
    Open *UP*
    https://opencycle.com/showcase/the-xplo ... eelsonfire

    Mr.Gib
    Posts: 3230
    Joined: Fri Mar 18, 2005 4:12 pm
    Location: eh?

    by Mr.Gib

    Catagory6 wrote:
    Sat Apr 28, 2018 3:07 pm
    thanks for the responses. maybe i wasn't clear though. i ordered a frame on close-out from an authorized dealer. brand new old stock.
    frame set comes packed in original, manufacturer's box, and on the side of the box reads:

    WARRANTY VOID IF NOT ASSEMBLED BY AN AUTHORIZED DEALER

    so i imagine, if i do any of the assembly myself, i void the warranty? i'm a little disinclined to travel 70 miles and pay $100+ to do a job for free in my garage.
    Let's be realistic. Do you know how to build a bike that will be safe? If you do, then do it. If the frame fails, then strip it down and take it to an authorized dealer for replacement. No one will ask who built it. That disclaimer on the box is there to reduce liability exposure for the manufacturer. The company can't be seen to say to consumers "sure, anyone can just go ahead and put our bikes together".
    wheelsONfire wrote: When we ride disc brakes the whole deal of braking is just like a leaving a fart. It happens and then it's over. Nothing planned and nothing to get nervous for.

    guyc
    Posts: 558
    Joined: Thu Mar 24, 2011 9:40 am
    Location: Hampshire, England
    Contact:

    by guyc

    I doubt that would hold up in any court.

    srshaw
    Posts: 171
    Joined: Sun Apr 05, 2015 6:06 pm

    by srshaw

    I have never had a dealer build anything of mine. I've always bought frames and built them up. It's a bike for goodness sake, there's nothing complicated at all. Admittedly you often need a few specialist tools and definately a torque wrench.

    by Weenie


    Discodan
    Posts: 48
    Joined: Mon Oct 16, 2017 2:55 am

    by Discodan

    guyc wrote:
    Sat Apr 28, 2018 9:31 pm
    I doubt that would hold up in any court.
    Exactly that, I don't know what your consumer protection laws are like but in Australia that wouldn't stand up at all unless they could demonstrate that you had caused damage through incorrect assembly. You're not allowed to override basic prtections through contract which is effectively what they're trying to do by putting that on the box

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