deepakvrao wrote: ↑Thu Oct 25, 2018 5:50 amHi,3Pio wrote: ↑Thu Sep 06, 2018 2:59 pmOk, here it is a problem again.
Last charge i had about 1000 km, and about 50 hours on both pedals.
But after last charge, after only 3 rides (250 km), and and about 10 hours of riding, right pedal is draining faster rate then left one again (right pedal is half battery drained allready), left one is ok.
Same issue here, with the left pedal. Twice it has drained MUCH faster than the right, and yes, travel mode is inconsistent for me. Once it worked, and the other time that I tried it, only one pedal switched off.
Both the times I had left pedal drain was after I had tried the travel mode. Will test now without touching that travel mode.
Mine problem has started after installing BETA Firmware and in same time first rain ride.. So i was not sure what produce the problem... I send e-mail to Favero and the first reply was very gentle and helpfull..
They wanted to discharge completely, then to charge full few hours.. Then for every ride to connect to app before the ride, and after ride, and to write down the time/date and to send them. (i guess they have log and can see if there is problem or not).
Until i completely discharge it took about 10 days from that period (i made a mistake i charge full before writing the email with complain to them), then another 20 days from full charge to full discharge...
Ok, i send them log to them, now someone else replied me and in less helpfull manner...They confirmed that there is some problem and insisted to send them pedals to them and they said it will took around 10 working days since they got it on the mail (which mean for me at least 30-40 days without Power Meter).
So no good option for me, so since there is 2 years warranty and no problems with left one, i decided to use it until winter or period im off bike, then to send them if problem still continue.. But made some other tests my self, and in meanwhile i upgrade to latest Non Beta Firmware...
I realized that Travel mode doesnt work for me at all, so started to think that maybe battery drain is software problem...
I reset firmware and VOILA... Travel mode DOES WORK now... Battery drain happened just once more with new firmware, but i reset the firmware again, and since then no problems (and more then 900 km on one charge, and both pedals are discharging same )
Another possible reason for Battery drain could be that im cleaning my bike every 1000-1500 km (about every month), and remove the crankset to check BB and bearings.. So left and right crankset arm can be separate in different rooms... So i realized that separating left/right maybe produce that battery drain...
Since last charge and firmware reset, everything work fine (and almost 10000 km on pedals)..
So try to reset ur firmware, and please tell me if by any chance u separated left/right pedals for few hours or more?
This is the resseting firmware procedure:
Restart the internal firmware of the sensors by completing the following steps:
1 - Disconnect the magnetic connector from the USB cable (considering in this case that you are using one magnetic connector for the recharge, you need to use the second one for the suggested operation)
2 - Place and keep in that position the magnetic connector on the plastic case of the sensor, where it is reported the text "FAVERO Electronics".
3 - Wait at least 15 seconds, always keeping the magnetic connector in that position (in the meanwhile you should see that the LEDs will switch on one by one and also all together)
After the suggested check, please recharge completely both sensors and keep monitored the battery level in occasion of your next ride sessions.