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Bike frame defect Colnago
Posted: Wed Feb 08, 2017 8:17 am
by itguy
Hi, recently I bought a Colnago C-RS and found out there is a small hole defect on the frame, near the headtube.
Should I wrote to Colnago and perhaps get an exchange?
Update: Colnago acknowledged the defect and will issue an exchange. Great service from Colnago
Bike frame defect Colnago
Posted: Wed Feb 08, 2017 8:17 am
by Weenie
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Re: Bike frame defect Colnago
Posted: Wed Feb 08, 2017 1:57 pm
by mike
change it!
Re: Bike frame defect Colnago
Posted: Thu Feb 09, 2017 8:18 am
by GothicCastle
I'm genuinely surprised that frame made it past QC.
Re: Bike frame defect Colnago
Posted: Thu Feb 09, 2017 9:53 am
by Zakalwe
Why surprised? Mistakes happen, things slip through. How it's dealt with is what you measure them by.
Re: Bike frame defect Colnago
Posted: Fri Feb 10, 2017 8:57 pm
by AJS914
If it had been caught, would they have just patched it over and still sold the frame?
It looks like a tiny void in the carbon. I don't think that is going to cause a frame failure.
Re: Bike frame defect Colnago
Posted: Sat Feb 11, 2017 1:19 am
by MJB
AJS914 wrote:It looks like a tiny void in the carbon. I don't that is going to cause a frame failure.
I agree, it appears to be a tiny pinhead size gap where the resin has not filled out properly - technically a manufacturing blemish but on the face of it nothing more than a cosmetic defect which could be repaired with skilled DIY or via a spray painter with quality touch up paint.
Re: Bike frame defect Colnago
Posted: Sat Feb 11, 2017 1:53 am
by Calnago
It's an ugly hole, on a new frame. I'd want it replaced as well.
Re: Bike frame defect Colnago
Posted: Sat Feb 11, 2017 3:04 am
by gurk700
I'd ask for $1000 and keep the frame
Re: Bike frame defect Colnago
Posted: Sun Feb 12, 2017 9:48 am
by kgt
IMHO a C60 would never have such an issue.
Re: Bike frame defect Colnago
Posted: Sun Feb 12, 2017 11:53 am
by wheelsONfire
I would not keep it. Ask for a replacement.
To me it seems that is what you want since you posted this issue here?
On full painted frames, they use filler material to cover up such things.
Re: Bike frame defect Colnago
Posted: Sun Feb 12, 2017 11:31 pm
by Seedster
kgt wrote:IMHO a C60 would never have such an issue.
Agreed
Re: Bike frame defect Colnago
Posted: Mon Feb 13, 2017 12:08 am
by audiophilitis
Not a minor defect IMO -- no way I would settle for that. Have it replaced.
Re: Bike frame defect Colnago
Posted: Mon Feb 13, 2017 1:29 am
by 5 8 5
Glad it's being replaced.
Is it the pic or is the finish of frame (not including the hole) a little it ropey?
Re: Bike frame defect Colnago
Posted: Tue Feb 14, 2017 3:17 pm
by newforker
kgt wrote:IMHO a C60 would never have such an issue.
I've seen some pretty poor fit and finish on a few C60's.
Re: Bike frame defect Colnago
Posted: Tue Feb 14, 2017 4:14 pm
by newforker
kgt wrote:IMHO a C60 would never have such an issue.
I've seen some pretty poor fit and finish on a few C60's.
Re: Bike frame defect Colnago
Posted: Tue Feb 14, 2017 4:14 pm
by Weenie
Visit
starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com