Routier wrote:Just got back and as you say the distributor is changing, so they've emailed Madison but I'll have to wait 6 weeks or so until the new one takes over before I hear anything.
I'm going through the same with my claim in NZ. Four weeks without a peep. Evidently the distributor is changing for the Australia area and my local rep has said that things are very slow going. I recently sent my info to Cervelo customer service but, after more than a week, I've not heard anything back from them. Sigh.
Finish - good overall finish but there are a few dust particles in the clear coat/ paint. This looks better in the flesh if you get what I mean, in the catalogues I really was not that keen.
Ride - I did a 50 miler on Friday which gave me a great feeling for what I was going to be dealing with on the S2. It's a stiff ride yes but numbs a lot more road buzz. Power transfer is good vs the S1, out of the saddle it doesn't seem to lose much power transfer under my 200lbs, not withstanding the quality of my wheels.
On riding it today on a short 17 miles ride to my parents place along the Severn valley it is much more prone to crosswind gusting at the front end, I guess due to there being more material as the head tube sort of trails with the carbon layup. This is much more noticeable compared to the S1. It caught me out a few times, but now I know this I will ride a little more consciously to take it into account.
I will sort a proper build post and pics when I have some time if anyone is interested.
If it's anything like my old Carbon Soloist -- and there's a good chance it's better -- it'll be a farkin rocket.
Incidentally: I was "chunky" for a years (up until about 3 years ago), weighing between about 190 to 200lb (87kg to ~91kg), and when I got down to 78kg (~172), all my bikes and wheels suddenly felt stiffer.
This was particularly noticeably of my Token carbon/alu wheels. They flex more than my 30mm-deep alu rims, so I didn't use them for ages, but when I put them back on a bike when I'd lost the weight, they suddenly felt heaps stiffer.
The LBS were going to speak with them a third time but were suggesting that the next stage would be to strip the bike down and send the frame off to Germany for inspection. If that has to happen then so be it but I'd be without it for about a month and having to use my SS winter hack.
I reckon you were lucky OP!
Four months after my warranty claim was started by my LBS I'm still no closer to receiving a new frame from Derby. I was promised one before Christmas but that was obviously BS.
I'm far from the only person who is stuck without a bike because of Cervelo's appalling idea of customer service, there's loads of other people with various models of frame who are in the same situation
Sorry for the trouble, however it may help many
2011 Scott Addict R1 DA 7900 Matt black
2012 Scott CR1 Pro Ultegra 6700
2015 Specialized SWorks Tarmac Da 9000
2016 Specialized SWorks Tarmac DA 9100
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