warped wheel

Discuss light weight issues concerning road bikes & parts.
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caballero
Posts: 544
Joined: Fri Jun 16, 2006 11:00 am
Location: Japan / US / Australia

by caballero

Hey all,
I got some wheels built up and it appears the it was damaged during shipping. Its new bought from a well known online store.

see this vid -

https://www.youtube.com/watch?v=rbus2b3 ... ata_player

do you think I should get it trued or send it back and get a replacement ?

Thanks for any advice !

BTW its a 240s hub laced to a 32h open pro CD with dt comps

ajxd
Posts: 34
Joined: Fri Oct 07, 2011 8:17 pm
Location: Savannah, GA

by ajxd

I'd contact the store ASAP. Ask them. They might tell you to return it or tell you to try to get it trued. It would suck to get it trued, and have some other issue, and then deal with the hassle of returning it after to tried to fix it yourself.

User avatar
caballero
Posts: 544
Joined: Fri Jun 16, 2006 11:00 am
Location: Japan / US / Australia

by caballero

I took the wheel to a highend store thats local to me and they said as its new send it back and get another.
They didnt want to risk working on it and having some issue occur and then it be there problem.

seller offered 25euro refund for truing costs, Ill have to see if I can get it replaced ??

ajxd
Posts: 34
Joined: Fri Oct 07, 2011 8:17 pm
Location: Savannah, GA

by ajxd

If you ask for a new wheel, they may just true it themselves and send it back. If they offer you money to get it trued, then you can have it done by someone you know. Its a risky move either way, knowing there could be more damage... But I'd send it back. Tell them what your LBS said.

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