PowerTap SL 2.4+ torque tube fail and associated costs

Discuss light weight issues concerning road bikes & parts.
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Mikmik
Posts: 313
Joined: Tue Sep 28, 2010 10:30 pm

by Mikmik

My PowerTap SL2.4+ has kicked the bucket, if it's not the torque tube it's the part that sends the signal.

Say it's the torque tube (probably most costly repair) how much am I looking at the bill? Or is it just worth buying a new one from E-bay for $700?

Thanks.

Mik.

:)
It's not how much you spend on a bike it's how hard you can ride it.

by Weenie


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imageking
Posts: 195
Joined: Sat Apr 30, 2005 8:33 pm
Location: Rutland UK
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by imageking

mine failed in the first 12 months and I returned to the distributor in the UK, who sent it back to the US and returned it repaired FOC (other than my P&P costs to send it )
They now repair in country

I know of three others who have had theirs replaced for a nominal fee outside of the first 12 months ...mines gone again, so I must sort it out

these must be fairly fragile as i'm lightweight glass cranking non-sprinter type.... I've never broken a spoke in a rear wheel in 33 years a riding
Parlee Z1 Gloss SR11 Ali rims
Parlee Z1 Wax'd SR11 Carbon rims
Enigma Etape Ti SR11 +rack
Teschner TT - LW12spoke/LW Disc
Pinarello Opera 90's steel Rec10

Mikmik
Posts: 313
Joined: Tue Sep 28, 2010 10:30 pm

by Mikmik

What are the costs of the torque tube replacement?
It's not how much you spend on a bike it's how hard you can ride it.

Andrew69
Posts: 142
Joined: Thu Feb 19, 2009 10:52 am

by Andrew69

I wonder what is so different about the torque tubes in the newer models that has them failing so often?
My older (wired) PT has more than 35000km's on it and has never missed a beat. Is currently built into its third rim and it just keeps on going and going.

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jekyll man
Posts: 1396
Joined: Wed Apr 25, 2007 10:23 am
Location: Pack filler

by jekyll man

Mine failed @ 8months old - done FOC
then failed again after another 6 months. price quoted was £450
After a lot of pressure from my excellent lbs, and countless dated emails with saris helpline regarding the intermittent problem it started with, paligap relented and did it FOC although they did charge me with for new bearings.

From what other people have said and my experiences with them, that while saris are fine, the distributors (at least here in the UK) are not upto much, and will try and get away with charging for anything. They dont repair; they replace...

it doesnt exactly inspire you with confidence in their longeivity; if it goes again within a similar time frame, it will be on ebay and i'll get an srm...
Official cafe stop tester

Mikmik
Posts: 313
Joined: Tue Sep 28, 2010 10:30 pm

by Mikmik

Oh that's not good. My first one lasted 3 years but only really used it full time for about a year and a half. It still sounds like a cheaper option to buy a new one off ebay at $700 and get it built into the wheel rather than get the old one fixed.

I have a wired version too that I bought off the coach second hand and that one reads out by 130watts (at threshold). Went through all the checks and zeroing in but still it reads out. Very anoying!!

Quarq next? Srm waaaaay too dear...I am only ever going to be an amateur cyclist.
It's not how much you spend on a bike it's how hard you can ride it.

steel515
Posts: 82
Joined: Sun Jan 02, 2011 2:03 am

by steel515

I have a powertap (repaired by them) which doesn't work too.
Get out of this reliability-prone products, and get SRM, Quarq, etc. Don't waste money on
another one.

offthepace
Posts: 11
Joined: Mon Dec 22, 2008 4:59 am

by offthepace

Just had mine replaced on my pro+ by wheelbuilder.com

New torque tube, new bearings etc and upgraded the axle to 15mm - $350

by Weenie


Mikmik
Posts: 313
Joined: Tue Sep 28, 2010 10:30 pm

by Mikmik

offthepace wrote:Just had mine replaced on my pro+ by wheelbuilder.com

New torque tube, new bearings etc and upgraded the axle to 15mm - $350


$350 hey???? That sounds better
It's not how much you spend on a bike it's how hard you can ride it.

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