Wahoo speedplay zero - weird side to side movement

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ms6073
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Joined: Fri Jul 23, 2004 8:24 pm
Location: Houston, Texas

by ms6073

robertbb wrote:
Tue Jan 17, 2023 10:15 pm
Is there any way to tell whether one's getting the "fixed" model when purchasing? Barcode? Manufacture date?
The last pair I got back on warranty from Wahoo had '(GEN1-53)' in the line item of the purhcase order no. that was included in the box the pedals where shipped in.

I have opted not to use the warranty replacments yet as I am happy with the 'tuned' legacy Zero's I am currently riding, not to mention that although I have the cleats dialed in to 0 float, there feels like a slight bit more lateral play with the Wahoo version than with the legacy version.
Last edited by ms6073 on Tue Jan 31, 2023 11:42 pm, edited 2 times in total.
- Michael
"Solving problems you didn't know you had in ways you probably won't understand"

robertbb
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Joined: Thu Jul 23, 2009 3:35 am
Location: Melbourne, Australia

by robertbb

ms6073 wrote:
Mon Jan 30, 2023 6:42 pm
robertbb wrote:
Tue Jan 17, 2023 10:15 pm
Is there any way to tell whether one's getting the "fixed" model when purchasing? Barcode? Manufacture date?
The last pair I got back on warranty from Wahoo had '(GEN1-53)' in the line item of the purhcase order no. that was included in the box the pedals where shipped in.

I have opted not to use the warranty replacments yet as I am happy with the 'tuned' legacy Zero's I am currently riding, not to mention that although I have the cleats dialed in to 0 float - there is still a slight bit of lateral play - yet there seems to be a bit more lateral play with the Wahoo version than with the legacy version.
Interesting, thanks for the data point. I reckon the safest thing to do at this point is wait and see....

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ms6073
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Location: Houston, Texas

by ms6073

Not sure if the author will post here, but wanted to cross post a reply in the Odd Wahoo POWRLINK Zero behaviour thread, in which the author of the post mentions having to contact Wahoo for replacements of the Wahoo PowerLink pedals due to lateral play in the spindles!
longtimelurker wrote:
Thu Feb 16, 2023 12:10 pm
Registered to reply to your comment on the broken clip in mechanism. I had this happen 3 times since purchasing the Powrlinks in May 2022. Contacted the wahoo customer service, they did send me replacement cleats 3 times now because of this issue. They also send me a run down of what could cause the problem. My cleats were set up the same as yours, right in the middle.

Went through a bike fitting and noted the problem, the fitter said ''your foot positioning is fine, shouldn't be a problem.'' Turned out the cleats still broke, not sure what my problem is here.

Image
This happend after two rides with a total amount of 90 kilometers.

It did wear the pedal body quite badly:

Image

As the axles started to develop a minimum amount of play I did contact the customer service again, they're sending me a new pair of pedals, but seriously thinking about selling the new pair because I don't want to run into the same issues again riding the pedals.
- Michael
"Solving problems you didn't know you had in ways you probably won't understand"

longtimelurker
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Joined: Thu Feb 16, 2023 11:35 am

by longtimelurker

Yup, had this happen on my pedals.

First the body itself had play, when trying to wiggle it side to side I saw a small lateral play. Contacted Wahoo customer servive and explained the issue, they instantly offered me to exchange the pedals, kudos there.

by the way: Is it allowed to trade via this forum? Looking to sell the new pedals and switch to Assioma.

milanv
Posts: 510
Joined: Wed Mar 10, 2021 9:03 am

by milanv

longtimelurker wrote:
Sat Feb 25, 2023 10:32 am
Yup, had this happen on my pedals.

First the body itself had play, when trying to wiggle it side to side I saw a small lateral play. Contacted Wahoo customer servive and explained the issue, they instantly offered me to exchange the pedals, kudos there.

by the way: Is it allowed to trade via this forum? Looking to sell the new pedals and switch to Assioma.
Have they asked you to send them video with the problem?

longtimelurker
Posts: 4
Joined: Thu Feb 16, 2023 11:35 am

by longtimelurker

milanv wrote:
Sat Feb 25, 2023 10:56 am
longtimelurker wrote:
Sat Feb 25, 2023 10:32 am
Yup, had this happen on my pedals.

First the body itself had play, when trying to wiggle it side to side I saw a small lateral play. Contacted Wahoo customer servive and explained the issue, they instantly offered me to exchange the pedals, kudos there.

by the way: Is it allowed to trade via this forum? Looking to sell the new pedals and switch to Assioma.
Have they asked you to send them video with the problem?
No they did not ask for a video. They've been really accommodating with this issue, not sure if my customer service record played a part into this.

Had 3 broken spring plates warrantied causing excessive pedal body wear because of premature failure of these spring plates (as you can see in the post above).

Thanks for crossposting ms6073!

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