+1 for Wiggle
Moderators: robbosmans, Moderator Team
just wanted to note that now that Wiggle is shipping to the US, they are a terrific online store. they sent me the wrong item but, not only was exchange hassle-free, they refunded my postage for the return. (and almost nobody does that!)
"I can't understand why people are frightened by new ideas. I'm frightened of old ones." -- John Cage
http://weightweenies.starbike.com/phpBB ... 928#126928
http://weightweenies.starbike.com/phpBB ... 928#126928
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com
- Redddraggon
- Posts: 982
- Joined: Thu Jul 24, 2008 10:59 pm
- Location: North Wales
swinter wrote:they sent me the wrong item but ... they refunded my postage for the return. (and almost nobody does that!)
That's normal in the UK
Redddraggon wrote:That's normal in the UK
Being so nice?
"I can't understand why people are frightened by new ideas. I'm frightened of old ones." -- John Cage
http://weightweenies.starbike.com/phpBB ... 928#126928
http://weightweenies.starbike.com/phpBB ... 928#126928
- Redddraggon
- Posts: 982
- Joined: Thu Jul 24, 2008 10:59 pm
- Location: North Wales
If the retailer screws up and sends the wrong item and you have to it return it for an exchange, as it was their mistake paying for return postage is their responsibility
Redddraggon wrote:If the retailer screws up and sends the wrong item and you have to it return it for an exchange, as it was their mistake paying for return postage is their responsibility
Agreed; it should be. But it's still more rare than you would think.
"I can't understand why people are frightened by new ideas. I'm frightened of old ones." -- John Cage
http://weightweenies.starbike.com/phpBB ... 928#126928
http://weightweenies.starbike.com/phpBB ... 928#126928
I would strongly advice you to take a look at www.Ribblecycles.co.uk.
Seriously good prices and their service has never failed.
Quick order dispatch and great prices - what more do we need?
... and no, I do not work for ribble cycles I am just a happy custommer.
Seriously good prices and their service has never failed.
Quick order dispatch and great prices - what more do we need?
... and no, I do not work for ribble cycles I am just a happy custommer.
Current: Colnago CX Zero Di2 Disc, Cannondale F29 carbon3
Previous: Scott Plasma 3 premium, Parlee Z3SL, Parlee Z4, Argon18 E112, TREK TTX7.0, S-Works Transition, Pinarello F4:13
Previous: Scott Plasma 3 premium, Parlee Z3SL, Parlee Z4, Argon18 E112, TREK TTX7.0, S-Works Transition, Pinarello F4:13
-
- Posts: 3496
- Joined: Sat Jan 06, 2007 9:47 pm
- Location: Pittsburgh
swinter wrote:Redddraggon wrote:That's normal in the UK
Being so nice?
...No shipping the wrong item.
Just bought my Lightweights from Wiggle. Although the service wasn't that great to begin with, the Director of the company telephoned me in person today and all the problems were sorted out! To be honest, I really wouldn't buy from anywhere else!
I was looking on Wiggle. They were showing me an extra 10% off so I decided to look for some extra stuff. A few hours later the extra 10% has vanished. Do they pull these tricks? Or, was I just probably unlucky that the 10% off expired midnight UK time (6 hours ahead for me in the US)?
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com