GCN+ unable to login

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ckspark
Posts: 48
Joined: Tue Jul 02, 2019 4:43 pm

by ckspark

Anyone else experiencing this?
I renewed my expired GCN+ account in April 2022 and was enjoying watching it mainly on my laptop and occassionaly my phone away from home. Then last week, right in the middle of the Giro, my laptop suddenly no longer accepted my saved login details, requested me to login again but would not accept it even after trying to change my password. Mean while the GCN+ phone app continued to work ok. I contacted their help center who told me that they have no record of any account or email address linked to me, then suddenly my phone app stopped working too. I had to email them a copy of the Google play store reciept before they would belive me and reinstate the phone app. But even now I still can not login on my laptop having tried all their advice and deleting all browsing data and stored passwords.

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