Merlin Cycles - shipping time

Questions about bike hire abroad and everything light bike related. No off-topic chat please

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Posts: 119
Joined: Wed Dec 30, 2015 4:04 pm

by gtinut

thanks guys.
I was planning to more parts from them but I may not do it.
Some parts are backordered, I sent them email in December and was told "we are receiving shipments every 2-3 weeks". After asking when some items are coming back... no answers. Over the weekend they removed some items from website and there is no option to enter email to be notified. this is what we get for wanting cheaper parts - they don't exist.

Posts: 33
Joined: Fri Jan 29, 2016 11:09 pm
Location: Australia

by Chewy

I've ordered from them a couple of times and the experience has always been good.
They have packed and sent the order within one working day.
Shipping time itself is very dependent on the shipping company they use, but they provided a tracking number which was useful. My last order took 5 working days to get to Australia.

Posts: 17
Joined: Fri Aug 26, 2011 9:49 am

by kophinos

Any idea what the customs + UPS extortion fees would be on a pair of Zipps ~$1600 from Merlin(UK) to the US?

Posts: 1026
Joined: Mon May 05, 2008 5:15 pm

by nismosr

No custom fees for me delivered by my mailman .. about a week to NJ

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