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Would you buy without a warranty?

Posted: Sun Oct 13, 2013 7:57 pm
by seanblurr
Getting to the point, I am currently in Europe for a few months and have the opportunity to pick up a Canyon bike. Would you buy such a bike knowing full well that once you moved back to the states the warranty would be void? I come from a mountain bike background where a warranty is a must, how often are road frames having issues?

Re: Would you buy without a warranty?

Posted: Sun Oct 13, 2013 8:29 pm
by Nutellaurent
so far i never had a problem with my frames, but personally i wouldn't buy a new frame without warranty. you never know...flaw in the carbon etc...
is the warranty only covered by the shop and not by canyon themselves?

Re: Would you buy without a warranty?

Posted: Sun Oct 13, 2013 8:29 pm
by Weenie

Re: Would you buy without a warranty?

Posted: Sun Oct 13, 2013 9:18 pm
by de zwarten
you can't buy Canyon through a shop.
But I guess you can claim warranty through some European friend/middleman?

Re: Would you buy without a warranty?

Posted: Sun Oct 13, 2013 10:27 pm
by ave
It's much more likely to crash a frame, than to have any manufacturing defect.
Also, they are not that expensive...

So, I would.

Re: Would you buy without a warranty?

Posted: Sun Oct 13, 2013 11:16 pm
by seanblurr
Canyon deals direct, so if I were living in Europe all the time I would just mail my frame back direct to them, but moving back to the states, they wouldn't accept the shipment from a US address. Risk vs. benefits...

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 3:11 am
by 53x12
I would rock a Canyon without a warranty. As ave mentioned, more likely for you to crash your frame than it to be a warranty issue. If something ever did arise, I'm sure you could find some European WW willing to help you get a warranty replacement for a few Euros to cover their troubles and buy them a few cups of nice coffee.

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 4:01 am
by stella-azzurra
There is a reason there is warranty. The likelihood of failure is small within the warranty period.

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 7:15 am
by mattyb95
Have they explicitly stated they would not accept a warranty claim from the US even if you can prove you bought it legitimately at their factory shop say?

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 7:47 am
by seanblurr
Negative. But there is a legal issue with them sending product into the United States.

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 10:59 am
by mrfish
Have you looked at using Shipitto? They have an Austrian address which will forward any package you wish to buy in Europe to the US. They also do assisted purchases to avoid non-local credit cards being blocked etc. As long as Canyon is happy to ship your package to/from this address I don't think there is a big issue.

Or you could work with a friend in Europe, ask (or pay) someone on ww to help you out, or find a work colleague who would be willing to carry something back for you.

Personally I would take the view that you are getting a great bike at a great price and only worry about the warranty issue if you have a problem.

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 2:31 pm
by 53x12
As mr fish mentions, worry about warranty stuff if it ever comes up. Or are you expecting a warranty issue with the frame. If you are expecting a warranty issue, why buy a Canyon frame in the first place as you don't have confidence in it. Don't make a big deal out of nothing at this point.

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 2:59 pm
by seanblurr
Just food for thought. I'm pretty much settled on an Aeroroad, but before I purchased I wanted to ask WW.

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 4:38 pm
by Geoff
That is an unfortunate by-product of the quest for stuff that is not commonly available. I can't remember the last time I had a warranty on bike stuff.

I'll bet you'd be the only kid on the block with an Aeroad! what price would you put on that?

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 4:48 pm
by seanblurr
About what the frame cost :lol:

Re: Would you buy without a warranty?

Posted: Mon Oct 14, 2013 4:48 pm
by Weenie

Re: Would you buy without a warranty?

Posted: Tue Oct 15, 2013 1:51 am
by lobular
I typically buy my frames/bikes 2nd hand so obviously no warranty....am yet to have an issue (on to bike no. 6 now). My theory is if I can get them at the right price and something does happen, I should easily be able to find something else. Some people have great luck with warranty issues and are rolling on something new within days.....others have to wait months and end up with something they're not happy with. Kind of like bike servicing from LBS.....I'd rather sort it out myself.