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Questions about bike hire abroad and everything light bike related. No off-topic chat please
Moderator: Moderator Team
- Posts: 174
- Joined: Thu Oct 05, 2006 6:07 am
- Location: Pollock Pines, CA
Just a heads-up on the promo codes that Competitive Cyclist uses during the TDF and the TDS. I entered in the "TDS15" code that was going on during the Tour de Suisse. Upon checkout, it registered the proper price but when my credit card statement came in the mail, I had been charged full price. I called and they confirmed that this was an ongoing problem and I was not alone with the issue.
If you use(d) these codes, check your CC statement to make sure you aren't being ripped off. It would have cost me close to $100 if I hadn't remembered.
- Posts: 662
- Joined: Tue Dec 27, 2011 2:19 pm
I've had very good luck with their customer service in the past, including taking unopened items out of the package to answer technical questions for me over the phone.
I'm sure they will make it right if you call them. They are good people