Fairwheel Bikes
Moderator: robbosmans
Just wanted to share a positive experience with Fairwheel Bikes. I ordered some hubs from them which when they arrived had some cosmetic damage probably happened in transit. They dealt with it very quickly and gave me some options which were very fair. When I let them know my preference they actioned it super quickly too.
Needless to say I am very impressed with their customer service and attitude, well done!
Nixster
Needless to say I am very impressed with their customer service and attitude, well done!
Nixster
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com
they built my current Enve 4.5 with Extralite hubs.. thumbs up from me.
Also purchased lots of ww gear from them.
Also purchased lots of ww gear from them.
2024 BMC TeamMachine R Building
2018 BMC TImeMachine Road
2002 Moots Compact-SL- getting aero look makeover
2019 Parlee Z0XD - "classified"
2023 Pivot E-Vault - completed project, full Xplr package
2018 BMC TImeMachine Road
2002 Moots Compact-SL- getting aero look makeover
2019 Parlee Z0XD - "classified"
2023 Pivot E-Vault - completed project, full Xplr package
LOVE hearing about positive experiences with retailers!! Sooo many flaming posts out there, and feel that's often all that gets reported. What's the saying, Have a great experience you tell one person, have a bad experience and you tell 10 people.
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- Posts: 3262
- Joined: Wed Mar 17, 2004 1:38 pm
I can add to the chorus of praise. I've purchased four sets of wheels from them and every transaction from start to finish has been great and they deliver a quality product.
Only complaint I have was that while we were in Tucson to ring in the New Year, the shop was closed for 'inventory' all day New Years Eve.
- Michael
"People should stop expecting normal from me... seriously, we all know it's never going to happen"
"People should stop expecting normal from me... seriously, we all know it's never going to happen"
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com