Berk PROTO-TYPE Composites

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KCookie
Posts: 1493
Joined: Thu Feb 12, 2015 9:40 am
Location: Pom living in Australia

by KCookie

MNX1024 wrote:
Tue May 07, 2019 3:58 pm
Actually need replacements for my Lupinas, and was wondering if anyone has been able to get in contact with Jure, or anyone from Berk? Sent a couple of emails a week ago, and still haven't received a reply.
Unfortunately that's normal, years ago he would answer the next day, now the company is growing expect to wait 1-2 weeks for a reply. I had an email from Jure yesterday after sending a few emails asking when I would receive my warranty replacement saddle which has been since 5th March. Just keep emailing him every few days. He will soon get back.

kjetilEng
Posts: 4
Joined: Wed Apr 24, 2019 11:39 pm

by kjetilEng

Just picked up my Berk Composites Saddle Lupina Carbon Leather black Width 132 mm Rail 7x9 mm oval, and put it on my kitchen scale. It was listed at 90 grams, but came in at 110. Thats dissapointing when you pay 260 EU for a saddle. https://r2-bike.com/BERK-COMPOSITES-Sad ... p-to-100kg. Image
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IvanZg
Posts: 61
Joined: Thu Jan 10, 2019 3:10 pm

by IvanZg

Contact them and return the item. You have the right to do so if products is in shape as you received it. 20% discrepancy in weight is far from acceptable. Btw measure it, it might have been wider version then one you requested.

KCookie
Posts: 1493
Joined: Thu Feb 12, 2015 9:40 am
Location: Pom living in Australia

by KCookie

Yeah I wouldn't be happy with that weight either. Definitely worth sending Jure an email expressing your concern. I think someone within the business needs to start weighing items before they are posted or change the average weight on the website. Both my Padded Lupinas were 101g and 89g, unfortunately the rails snapped on the light one and been waiting two months for a replacement. Jure said it was posted mid week. I did actually ask for one the same weight, so let's see how that turns out.

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ms6073
Posts: 2768
Joined: Fri Jul 23, 2004 8:24 pm
Location: Houston, Texas

by ms6073

KCookie wrote:
Tue May 07, 2019 9:37 pm
years ago he would answer the next day, now the company is growing expect to wait 1-2 weeks for a reply.
Seems to sound familiar to the behavior of now infamous WW vendor. No irons in this fire but Jure needs to work on that if he wants to continue growing his business.
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siim
Posts: 76
Joined: Sun Nov 26, 2017 9:37 pm
Location: Estonia

by siim

kjetilEng wrote:
Fri May 10, 2019 12:35 pm
Just picked up my Berk Composites Saddle Lupina Carbon Leather black Width 132 mm Rail 7x9 mm oval, and put it on my kitchen scale. It was listed at 90 grams, but came in at 110. Thats dissapointing when you pay 260 EU for a saddle. https://r2-bike.com/BERK-COMPOSITES-Sad ... p-to-100kg.
Just received Lupina padded from R2 Bike as well. Mine was 150mm version and weight is 110g. That's 6g more than listed and I can live with that. 132mm oval rails padded Lupina is listed as 99g by Berk: https://www.berk-composites.com/product ... na-padded/
The picture with saddle on scale on R2 bike site says it's for round rails version.

bilwit
Posts: 1201
Joined: Sun Apr 03, 2016 5:49 am
Location: Seattle, WA

by bilwit

kjetilEng wrote:
Fri May 10, 2019 12:35 pm
Just picked up my Berk Composites Saddle Lupina Carbon Leather black Width 132 mm Rail 7x9 mm oval, and put it on my kitchen scale. It was listed at 90 grams, but came in at 110. Thats dissapointing when you pay 260 EU for a saddle. https://r2-bike.com/BERK-COMPOSITES-Sad ... p-to-100kg. Image
That's r2-bike's failure for copy/pasting the wrong specifications. They probably got the spec for the round-rail version. The exact same model on Berk's direct site is listed at 99g.

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Klaster_1
Posts: 774
Joined: Mon Aug 15, 2016 10:25 am
Location: Russia

by Klaster_1

For those who claimed warranty: how did you contact Berk? Their website has no dedicated contact form or email. Did you simply mail to info@berk-composites.com? How long did you wait for response?

Wookski
Posts: 1098
Joined: Tue Feb 23, 2016 5:51 am

by Wookski

spdntrxi wrote:
Wed May 01, 2019 4:47 pm
Mep wrote:
Wed May 01, 2019 1:34 pm
mrlobber wrote:Hit a small pothole on my commute yesterday (nothing extraordinary compared to what I've hit before), heard a loud crack, and it turned out my Berk Lupina padded rails have separated from the shell on the nose of the saddle. The mileage was at least 5k, rather closer to 10k, so the saddle had definitely experienced some ass abuse already.

Still hoping I can glue them back together with some superglue.
Round or oval rails?
I had this happen over a speedbump, but it happened on one side of the rear (on my third ride)... I do think there is an issue with the adhesive used and maybe the inherant flex of the saddle and the adhesive being too brittle. I used some JB weld for plastics and really lathered it on.. it's been good for a couple months. Superglue is not enough IMHO.
I know of at least 4 Berks within my riding group this has happened to including my last Hlod. Agree with your theory re: adhesive. Jure always replaced the broken saddles.

ryanw
Posts: 811
Joined: Sat Apr 16, 2016 6:52 pm
Location: London

by ryanw

My Dila 140 padded is advertised at 90g, however, mine came in at 107g.

I have zero problem with the saddle and use it everyday and LOVE it. But I do think the team at Berk should update their website with real weights.

Much like R2 Bike does, a photo on scales is always a good source of info for the customer.
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Berk
Carbon Cowboy
Posts: 1170
Joined: Sat Sep 04, 2010 7:20 pm
Location: Slovenia

by Berk

Hi to all!
Sorry for the long silence here on the forum, quite a lot of things are happening in the past few months, I also had to do some changes, still somehow learning how to handle everything and just giving our best. Our company is now basicly a team of 7, and a lot of work for me is already to give all the tasks, what needs to be done, manufacturing control, development, shipping, emails etc.,...

ms6073 wrote:
Fri May 10, 2019 4:44 pm
KCookie wrote:
Tue May 07, 2019 9:37 pm
years ago he would answer the next day, now the company is growing expect to wait 1-2 weeks for a reply.
Seems to sound familiar to the behavior of now infamous WW vendor. No irons in this fire but Jure needs to work on that if he wants to continue growing his business.
Completely agree with you, I'll also check this forum every few days, or if possible every evening, like I used to do.

Personally I realized that I had at some point too much of everything, and slowly giving away some other tasks/duties that only I made till now, and hopefully it will work well. It really takes some time to answer all the emails, usually around 80-120 emails per day, if you can imagine that I have to travel abroad or have a few days off, then it can take me some time to just answer all the emails. At this moment we are still such a small comapny that I'm still the only one taking care for that. Giving our best and I always take care, although it can take a few days sometimes, so your patience is much appreciated! I won't just dissaperar, don't worry, not my intention and never did that as some of our great customers know. If there are any questions you can ask our dealers or write to us. We work with some great shops which will also be able to recommend you what would be the best saddle for you.

With the company growth we of course face also with some other problems, which we try to handle asap. It can be a saddle which is too heavy (we were contacted and took care for it), or any other problem, but in such case pleae just write to info(a)berk-composites.com or to our dealers and we'll take care. I'll give my best to answer as soon as possible.

As a company we focus on saddles only, that is why we also decided to offer only saddles for now. If we want to put in production new products, then that means basicly "a new company", and I don't want to grow too fast and get out of control, I'm just happy if our customers like our products and we'll give our best. Our saddles are used also by Ljubljana Gusto Santic (former team Radenska, where also I raced, and some other pros you may know - Mezgec, Polanc, Špilak, Pogačar,...) and I'm really happy that we can show that our saddles can be also raced by pro riders

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Image
Photo by MARIO STIEHL
Berk PROTO-TYPE Composites - Handmade In Slovenia
Berk Composites
http://www.berk-composites.com/
info(a)berk-composites.com

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Berk
Carbon Cowboy
Posts: 1170
Joined: Sat Sep 04, 2010 7:20 pm
Location: Slovenia

by Berk

ryanw wrote:
Fri Jun 14, 2019 11:39 am
My Dila 140 padded is advertised at 90g, however, mine came in at 107g.

I have zero problem with the saddle and use it everyday and LOVE it. But I do think the team at Berk should update their website with real weights.

Much like R2 Bike does, a photo on scales is always a good source of info for the customer.
Sorry for that, we really have to check it because it is also possible that something was done wrong, I'll meet with the guy who can take care for the website and sort all the details. The weight is really put wrong on the website, that weight is for the full carbon saddle and not padded (as I see there is really no difference on the website between padded and full carbon). Sorry for that, we'll take care!
Berk PROTO-TYPE Composites - Handmade In Slovenia
Berk Composites
http://www.berk-composites.com/
info(a)berk-composites.com

Verbal
Posts: 58
Joined: Wed Dec 10, 2014 12:02 pm

by Verbal

Hi, I use a Berk list for feu kilometers but I need some setup advice.
Do you setup level from all the lengh of the saddle ?
First I just level from the noise and I have an important « kick ».
Where do you spot the anatomic center from the noise ?
Thanks for your help

coresare
Posts: 104
Joined: Thu Jun 18, 2015 8:19 am

by coresare

Depending on where the seatpost clamps the rails, when you sit on it, the saddle will actually tilt nose down or up. This makes trying to level it without weight on it a little inaccurate. My advice is to sit on it and make adjustments so it feels level. You will be able to tell because you wont slide forward after riding and find yourself pushing yourself back. Nose up, you will feel too much pressure in the soft tissue. Where you sit on it is up to you. Normally people sit back enough where they just barely feel their thighs touch the 'wings' of the saddle.


maxice
Posts: 84
Joined: Wed Aug 15, 2018 11:05 pm

by maxice

Has anyone had any issues with the saddle leather dye coming off? Mine has done c500 miles and the front section is now grey??

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