Berk PROTO-TYPE Composites

Who are you (no off-topic talk please)

Moderators: maxim809, MrCurrieinahurry, Moderator Team

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DHG01
Posts: 394
Joined: Thu Sep 24, 2020 7:14 pm
Location: Madrid

by DHG01

I ordered third Dila from Jure last week; it was dispatched the same day it was paid. Thanks Jure.

And guys remember - any bike is comfortable with a Dila. :thumbup: :thumbup: :thumbup:

Cat6Barrister
Posts: 10
Joined: Fri Mar 19, 2021 3:49 pm

by Cat6Barrister

My lupina saddle snapped in three places as I got on a trainer a last week. Tried contacting berk and aside from initial response I've basically been left on read...neat.


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MrCurrieinahurry
Moderator
Posts: 905
Joined: Wed Apr 22, 2020 3:01 pm
Location: London

by MrCurrieinahurry

Where did it snap? Pics

Sent from my M2101K6G using Tapatalk

Formerly known as Curryinahurry

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Berk
Carbon Cowboy
Posts: 1206
Joined: Sat Sep 04, 2010 7:20 pm
Location: Slovenia

by Berk

Hi to all!

First of all I am very sorry for all those who ordered from any shop which claimed they have them in stock, and later turned out they don't have any. Since we also had some well known problems because the virus situation (delays, lockdowns, material supliers etc.) there are longer waiting times as usual, but we are giving our best.

The same goes to any warranty case - as some might experience, we always take care, unfortunately in some cases it can take a few days to answer, but we always take care, also if the warranty saddle has signs of a crash, we give our best to find a solution.. all our products are ISO certified and there shouldn't be any problems (max. 100kg rider) but as all sport equipment manufacturers also we face with some warranty cases, there are already more than 10.000 of Lupina saddles all around the world and unfortunately it is possible that there is a warranty case. All our products are completely handmade in Slovenia, and I am giving our best, sometimes can't catch up with and I'm sorry about that, especially the emails and social media are our problem since it can take a few days to answer. We will update our website in the near future to give you more answers there and maybe even expand our team. We are already a team of 8, and during those strange times not sure if we will grow yet.

If there are any more questions here please just let me know, sorry if I missed any!

CustomMetal
Posts: 624
Joined: Sat Dec 01, 2018 4:14 pm

by CustomMetal

Berk wrote:
Fri Jul 30, 2021 6:46 pm
Hi to all!

First of all I am very sorry for all those who ordered from any shop which claimed they have them in stock, and later turned out they don't have any. Since we also had some well known problems because the virus situation (delays, lockdowns, material supliers etc.) there are longer waiting times as usual, but we are giving our best.

The same goes to any warranty case - as some might experience, we always take care, unfortunately in some cases it can take a few days to answer, but we always take care, also if the warranty saddle has signs of a crash, we give our best to find a solution.. all our products are ISO certified and there shouldn't be any problems (max. 100kg rider) but as all sport equipment manufacturers also we face with some warranty cases, there are already more than 10.000 of Lupina saddles all around the world and unfortunately it is possible that there is a warranty case. All our products are completely handmade in Slovenia, and I am giving our best, sometimes can't catch up with and I'm sorry about that, especially the emails and social media are our problem since it can take a few days to answer. We will update our website in the near future to give you more answers there and maybe even expand our team. We are already a team of 8, and during those strange times not sure if we will grow yet.

If there are any more questions here please just let me know, sorry if I missed any!
Is my order for the saddle/Seatpost combo confirmed? 🤞🙏😇
Perdita- Burls Ti 8kg
Aurelia- Saffron Stainless 9kg
Bertha- Trek SC
Verity- Sturdy Ti Aero (incoming)
Serenity- Sturdy Ti Gravel (incoming)
Allegra- Sturdy Steel Lugged (incoming)
Jolene- Tifosi Alu 8kg
Alya- Tifosi Mons (incoming)
Wilda- Wyndy Milla MA

sennder
Posts: 165
Joined: Mon Aug 08, 2016 12:13 pm

by sennder

stevec1975 wrote:
Thu Jul 29, 2021 10:22 am
Why don't you just order from Berk directly?
I wasn't sure if Berk was shipping to the USA, and I have had a great experience with starbike in the past so went with them. I'll probably reorder directly from Berk again.

Charlichin
Posts: 7
Joined: Wed Mar 31, 2021 11:27 am

by Charlichin

After last Sunday 200 km ride, I have to say the Berk Lupina fits me quite well.
It replaced a Pro Stealth Superlight, that its a bit comfyer for me, but quite happy with the Lupina, plus the 50 g weight drop.

The only downside is that the Pro had mounting points for the rear light and the Berk doesnt.

Not a problem with a 3D printer. Since the bracket covers the logo, I replicated it with the printer (I hope Berk doesnt mind, since it is for personal use, if so, I can print it without logoImage
).


Image

I have put electrical tape inside the printed part to protect the carbon bridge.


Enviado desde mi iPhone utilizando Tapatalk

AnkitS
Posts: 1458
Joined: Wed Jan 09, 2019 5:03 am
Location: Santa Cruz, CA
Contact:

by AnkitS

Not a fan of this forum but it might be the only way to get Berk's attention at this point...
I had 2 berk saddles fail recently, with only one spare. It took ~7 weeks to get my first one, Jure shipped it with some slow service and took forever to respond to emails. He's gone completely radio silent about the second saddle.

Ridiculous. I've been a big fan of Jure but this service has just been unacceptable. Oh, yea the replacement saddle is 93g and super overbuilt, and was shipped in a bag instead of the usual box.
Why I quit WW. Bike updates all on instagram

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