Assos customer service

Questions about bike hire abroad and everything light bike related. No off-topic chat please

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sfo423
Posts: 348
Joined: Fri Dec 22, 2006 6:12 pm
Location: San Francisco

by sfo423

markyboy wrote:Not what i expected from fizik.


Seems like everything wrong is everyone’s fault but user?

Maybe you can file a warranty claim with Fizik? I emailed them once on an Arione that had a horizontal crack on the shell, but of course I had the saddle for four years. Surprisingly someone responded within a few hours asking me to send a picture of the manu stamp. I did so and they sent me a new saddle. I was shocked, but pleased. I always but Fizik now. Of course, never had another issue.

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