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 Post subject: Re: Smud carbon
PostPosted: Fri Apr 05, 2013 3:06 am 
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Joined: Tue Nov 04, 2003 5:44 pm
Posts: 254
Location: Guadalajara, México
I just received my Smud seatpost today, it took one month to cross the pond, I ordered Dec and it was shipped last month, three months to manufacture it!!! the looks are great.
27.2, 350 mm, 3k finish 111 gr
I wanted to post a pic, but, I can't do it anymore, strange :noidea:


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 Post subject: Re: Smud carbon
Posted: Fri Apr 05, 2013 3:06 am 


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 Post subject: Re: Smud carbon
PostPosted: Mon Apr 22, 2013 7:46 am 
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Joined: Fri Jul 29, 2011 3:19 am
Posts: 122
An update on my experience with Piotr. I have sent back to snapped saddle back to him (For warranty) in Feb 2013 and sent him an email. He replied that he will notify me once he receives it. I have sent him a follow up email but till today, not one reply from him yet.

I hope no one is facing the same problem as I am.

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 Post subject: Re: Smud carbon
PostPosted: Mon Apr 22, 2013 9:25 am 
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Joined: Sat Jun 26, 2010 11:43 am
Posts: 450
Piotr is unfortunately like that, you need to have patience with him and lots of it. I ordered something on January and got it last week with hardly any communication between. You ll be doing good if you get a reply within a month :D But when you get his products you ll be happy that you waited, he is brilliant.

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Planet-X Nanolight HM - 5.63kg


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 Post subject: Re: Smud carbon
PostPosted: Mon Apr 22, 2013 10:07 am 
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Joined: Fri May 02, 2008 5:39 pm
Posts: 499
Location: Tropical Wales
Expect to be patient and email once a week if you have not been getting replies- don't wait for the email you sent weeks ago to be answered.

Also, Piotr has always replied to me late in the evening (10-12pm Polish time) so I would suggest this is prime emailing time.

Very happy with the few bits I have had so far and looking forward to the saddle cradle to finish my build :)


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 Post subject: Re: Smud carbon
PostPosted: Mon Apr 22, 2013 3:17 pm 
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Joined: Tue Nov 04, 2003 5:44 pm
Posts: 254
Location: Guadalajara, México
Same experience, he takes a loooong time to answer e-mails, keep "bugging" him, he'll get in touch sooner or later.
That is the way he works, good or bad, but...


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 Post subject: Re: Smud carbon
PostPosted: Wed Apr 24, 2013 10:13 pm 
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Joined: Thu May 26, 2005 7:52 am
Posts: 2760
Location: Malmö, Sweden
Anyone seen a Smud-Carbon UD 34.9x350 mm seatpost on the scale? I'm considering one and would like the UD finish but the 3K is probably lighter. I heard that the 3K is about 110 grams so wondering how much heavier the UD is.

Thanks.

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 Post subject: Re: Smud carbon
PostPosted: Tue Apr 30, 2013 6:28 am 
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Joined: Tue Apr 30, 2013 6:21 am
Posts: 1
Same stuff. I don´t have response from Piotr for 2 months. Maybe he can´t find good workers but I´m sure he can find somebody who can read and write e-mails. And I allready paid for stuff


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 Post subject: Re: Smud carbon
PostPosted: Sat May 04, 2013 8:52 pm 
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Joined: Wed Sep 13, 2006 3:43 pm
Posts: 52
Any infos about Smud, my seat post is broken and i want to know how he will handle this reclamation!


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 Post subject: Re: Smud carbon
PostPosted: Mon May 06, 2013 8:20 am 
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Joined: Wed May 13, 2009 5:23 pm
Posts: 591
Location: Denmark
I paid for a saddle almost two months ago. I was told it would take around 4 weeks. This is what happens I guess, and could be explained by Piotr being busy.

However, the fact that he doesn't reply to any e-mail, suggests to me that he does not take his business as seriously as he ought to IMO. It takes such short time to reply to an e-mail, but it gives a sense of being taken care of.

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Cannondale F29 Carbon 1 2013


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 Post subject: Re: Smud carbon
PostPosted: Fri May 10, 2013 5:16 pm 
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Joined: Fri May 02, 2008 5:39 pm
Posts: 499
Location: Tropical Wales
Ordered a seatpost cradle and was told 10 days- it came within 2 weeks :)

Again, can't compain :)


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 Post subject: Re: Smud carbon
PostPosted: Thu Jun 20, 2013 8:30 am 
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Joined: Wed May 13, 2009 5:23 pm
Posts: 591
Location: Denmark
Can one of you tell me which shipping company Piotr used? He sent me a tracking number, but I don't know where to use it.

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Cannondale F29 Carbon 1 2013


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 Post subject: Re: Smud carbon
PostPosted: Fri Jun 21, 2013 2:54 am 
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Joined: Tue Nov 04, 2003 5:44 pm
Posts: 254
Location: Guadalajara, México
the_marsbar wrote:
Can one of you tell me which shipping company Piotr used? He sent me a tracking number, but I don't know where to use it.

Poland's post. You can track it using http://www.trackitonline.ru/


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 Post subject: Re: Smud carbon
PostPosted: Fri Jun 21, 2013 12:18 pm 
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Joined: Wed May 13, 2009 5:23 pm
Posts: 591
Location: Denmark
Thanks!

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Cannondale F29 Carbon 1 2013


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 Post subject: Re: Smud carbon
PostPosted: Mon Jun 24, 2013 1:27 pm 
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Joined: Wed May 13, 2009 5:23 pm
Posts: 591
Location: Denmark
I finally received the saddle today. Brilliant piece of work, it's gorgeous.

Does anyone know the max torque I should apply when mounting the saddle?

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Cannondale F29 Carbon 1 2013


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 Post subject: Re: Smud carbon
PostPosted: Tue Jun 25, 2013 6:33 pm 
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Joined: Tue Nov 04, 2003 5:44 pm
Posts: 254
Location: Guadalajara, México
the_marsbar wrote:
I finally received the saddle today. Brilliant piece of work, it's gorgeous.

Does anyone know the max torque I should apply when mounting the saddle?

Pics, or it never happened :thumbup:


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 Post subject: Re: Smud carbon
Posted: Tue Jun 25, 2013 6:33 pm 


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