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PostPosted: Sat Jan 05, 2013 1:54 pm 
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Last September I was traveling with a friend to an end of the year tt championship in his car. Both of our bikes were on top attached to a well known roof rack companies rack. As we passed a semi the turbulence pull my bike free of the fork mount. FWIW the rack company replaced the fork mount that my bike was mounted to because they said it was defective. My friend did file a claim back in September when this occurred to see what they would do about the damage. They have not decided yet as of today but I hope they do the right thing since they knew the rack was defective. Worst case is I do have my bike back!

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Stopping the car as quick as we could we hopped out to inspect and right my bike. You can see the damage above. I was rather depressed at what I saw especially after I pushed on the area of damage and found the carbon to be soft. Needless to say I raced on it anyway and did another tt two days later since I was the end of my season.

I knew getting it repaired was the only option. I really love this bike and it fits me so well. So stripping it down I started sending emails to everyone that did carbon repair to get quotes. What I had requested from each was just a quote for repair and a quote for complete restoration. Every company I had asked to quote all were accomplished carbon repair shops that all had great references and did great work. I was in no hurry since I would not be back on this bike until March of this year starting to train for the time trial season so a quick turn around was not real important. All responded in a very timely manner with quotes that were all within range of each other in cost and time frame but one company stood out. Graham Adams from Ruckus Components responded that they would only do a complete restoration. They knew that they did not like the look of a just repaired frame and that ultimately I would not be really satisfied with my frame if it did not look like it did before the damage occurred. Graham also had mentioned on the phone that they studied the construction of the carbon and used the same construction method. This said to me that they had pride in their workmanship and I was sold. They were right.

It took me a while to ship off my frame since I was transitioning to a different position at work. Since I had committed to Ruckus doing the repair Graham kept in touch and I finally did ship the Scott to Ruckus. Graham shot be off an email letting me know my frame had arrived and then another when they started work on it. I did have one more request of Ruckus and that was to take pictures of the repair process so I could share them with anyone that might like to see how it was done.

Upon completion I was contacted again, payment was arranged and my frame was back off to me. Upon receiving it Ruckus took great care to pack it well to safely make the trip back.

Here are some pictures from the repair process:

Sanded down to get a better look at the damage:

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The removed layers from the damaged area.

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The best part is the frame is exactly like it was before it was damaged. While I run Campagnolo components on my tt bike I was amazed that they reproduced the Shimano logo perfectly.

Back home and repaired:

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I have two things to do yet. The first is building the Scott back up. The second is to thank Sean and Graham from Ruckus for doing such a great job repairing my frame.

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-For my next trick I will set myself on fire!
-This board and the world in general would be a much nicer place if everyone could just take themselves a little less seriously.
-Sticky Fingers John Rockefeller
-First one over the cliff wins!


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Posted: Sat Jan 05, 2013 1:54 pm 


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PostPosted: Sat Jan 05, 2013 2:28 pm 
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Awesome work! Thanks for letting us know, as I am sure a lot of us may need this information in the future. Hopefully the rack company will make it right and reimburse you.

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PostPosted: Sat Jan 05, 2013 2:44 pm 
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Most importantly, as this is WW, do you have before and after weights?
Juanmoretime wrote:
The best part is the frame is exactly like it was before it was damaged.
If the frame weight has increased, then it is not exactly like it was before it was damaged.


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PostPosted: Sat Jan 05, 2013 2:49 pm 
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Juanmoretime wrote:
Needless to say I raced on it anyway and did another tt two days later since I was the end of my season..



Needless to say ?!?! Not sure I would have. Well done!


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PostPosted: Sat Jan 05, 2013 3:39 pm 
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I am a Weenie so it was weighed before and afterwards and the same to the gram. Sorry no scale shots.

_________________
-For my next trick I will set myself on fire!
-This board and the world in general would be a much nicer place if everyone could just take themselves a little less seriously.
-Sticky Fingers John Rockefeller
-First one over the cliff wins!


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PostPosted: Sat Jan 05, 2013 4:28 pm 
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HammerTime2 wrote:
Most importantly, as this is WW, do you have before and after weights?
Juanmoretime wrote:
The best part is the frame is exactly like it was before it was damaged.
If the frame weight has increased, then it is not exactly like it was before it was damaged.


That's a little pedantic isn't it? :wink: if you're being that picky then the fibres won't be lined up exactly as they were before, even two 'identical' production frames won't be exactly the same.

Looks like a nice bit of work there Juan, I've never heard of those guys before. Web link? Might be handy for our US customers. What did the repair cost you ( if it's not rude to ask :D )


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PostPosted: Sat Jan 05, 2013 5:32 pm 
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Stephen, The repair was $450 including shipping both ways.

Here is their website:

http://www.ruckuscomp.com

_________________
-For my next trick I will set myself on fire!
-This board and the world in general would be a much nicer place if everyone could just take themselves a little less seriously.
-Sticky Fingers John Rockefeller
-First one over the cliff wins!


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PostPosted: Sat Jan 05, 2013 5:36 pm 
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Hmmm. I almost lost my Addict on the freeway under similar circumstances. I ended up having to replace the fork because the drop out severely cracked. I immediately replaced my fork mount racks with Rocky Mounts (very secure). Did the faulty fork mount rack manufacturer begin with 'T'?


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PostPosted: Sat Jan 05, 2013 6:08 pm 
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Price isn't too bad especially considering the paint and shipping. Thanks for the link. :wink:


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PostPosted: Sun Jan 06, 2013 1:31 am 
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rowdysluggins wrote:
Hmmm. I almost lost my Addict on the freeway under similar circumstances. I ended up having to replace the fork because the drop out severely cracked. I immediately replaced my fork mount racks with Rocky Mounts (very secure). Did the faulty fork mount rack manufacturer begin with 'T'?


While I will not mention the company it does not begin with T. They do have a disclaimer against damage beyond replacing the defective part which they have done for my friend. I would hope they would pay for it but if they do decide not to can't slam them on this or any forum. They are still considering my friends claim on my bike and that is all I can really expect.

_________________
-For my next trick I will set myself on fire!
-This board and the world in general would be a much nicer place if everyone could just take themselves a little less seriously.
-Sticky Fingers John Rockefeller
-First one over the cliff wins!


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PostPosted: Sun Jan 06, 2013 6:24 am 
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Glad you were able to get it looking like new again!

What do you mean by complete restoration vs repair? Does it mean repainting vs not repainting?

Also, what is the yellow section in the chain stay? Is that a wax support so that they had a surface to lay the carbon prepreg on? I'm assuming this support is the cause of the weight increase?


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PostPosted: Sun Jan 06, 2013 11:04 am 
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vwo05 wrote:
Also, what is the yellow section in the chain stay? Is that a wax support so that they had a surface to lay the carbon prepreg on?

@OP: Are there any photographs after those showing the "yellow section" but before the two "back home & repaired" photos as there is nothing in between actually showing how the repair was done?


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PostPosted: Sun Jan 06, 2013 12:54 pm 
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@vwo05 You are correct that complete is returning to the original finish. In my case not only painting but putting the Shimano logo back on. I have little love of Shimano and run Campy on my tt bike but the Shimano makes it team original.

@ SvenNijs I only have the pictures sent to me but I can inquire with Ruckus about some pictures to add of the actual carbon fiber and epoxy being applied to a repair since I do not know if they have any from the repair of my frame.

_________________
-For my next trick I will set myself on fire!
-This board and the world in general would be a much nicer place if everyone could just take themselves a little less seriously.
-Sticky Fingers John Rockefeller
-First one over the cliff wins!


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PostPosted: Mon Jan 07, 2013 7:37 am 
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Juanmoretime wrote:
@ SvenNijs I only have the pictures sent to me but I can inquire with Ruckus about some pictures to add of the actual carbon fiber and epoxy being applied to a repair since I do not know if they have any from the repair of my frame.

Thanks. To me, that is the part of the repair that you definitely want photographs of to ensure it was 'done right'.


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Posted: Mon Jan 07, 2013 7:37 am 


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PostPosted: Fri Jan 11, 2013 12:39 am 
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FWIW I heard from the rack company today and they are reimbursing me for the damage on my frame! :beerchug:

_________________
-For my next trick I will set myself on fire!
-This board and the world in general would be a much nicer place if everyone could just take themselves a little less seriously.
-Sticky Fingers John Rockefeller
-First one over the cliff wins!


Top
 Profile  
 
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