bura wrote:If you want to spend around 60 bucks for 1 saved gr then the Gravitas SL are the way to go.
How the brakes actually brake being irrelevant?
Not that I necessarily disagree....
Moderator: robbosmans
bura wrote:If you want to spend around 60 bucks for 1 saved gr then the Gravitas SL are the way to go.
http://forum.slowtwitch.com/cgi-bin/gforum.cgi?post=4351060#4351060 wrote:Runless
Dec 30, 12 12:30
Post #9 of 11 (210 views)
Re: New cranks by Ciamillo. [SadPanda] [In reply to] Quote | Reply
Hey Panda
Feel free to review forum rules and then delete your post:
"WHAT CAN'T I POST HERE? We are especially cranky about trial-by-internet. Do not register to post on this forum only to have your first post be a complaint against a company doing business in the sport of triathlon. Do not lodge a complaint against a named entity unless you yourself are willing to be identifiable, that is, no anonymous rants. Do not EVER say somebody's product is unsafe unless you have rock-solid demonstrable proof. This is as much for your benefit as anyone's (we'd prefer your hot temper doesn't result in a lawsuit a manufacturer lodges against you). Do not accuse anyone of taking performance enhancing drugs."
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jackmott
Dec 30, 12 12:31
Post #10 of 11 (208 views)
Re: New cranks by Ciamillo. [SadPanda] [In reply to] Quote | Reply
You know you can call your credit card company and have them undo the charge right?
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SadPanda
Dec 30, 12 12:35
Post #11 of 11 (194 views)
Re: New cranks by Ciamillo. [jackmott] [In reply to] Quote | Reply
@Runless - I am an ex-triathlete so won't be posting regularly obviously but my intent was not just to gripe. The company is currently requesting prepayments for new components and I feel it's in the community's interests to warn them of my experience. I have offered to provide any documentation required to the mods. If the mods feel the post is inappropriate I will abide by their decision.
@jackmott - I was not aware of that given the time frame involved but I will look into it, thank-you for the advice.
(This post was edited by SadPanda on Dec 30, 12 12:36)
Juanmoretime wrote:This person also posted over at Slowtwitch and the members trashed this guy. He does have the option of using his credit card company to resolve the issue and admitted this on Slowtwitch it was true. So he's posting without taking all measures to resolve his issues.
djconnel wrote:I think people need to recognize that running small manufacturing businesses is incredibly challenging. Every time there's a small-scale operator selling stuff that pushes the limits people whine and complain: every single time. AX, Lightning, Camillo, Fibre-Lyte, etc. I think you need to expect some hiccups and if you're not ready for that than confine your business to large-scale companies like SRAM, Shimano, and Campy. But in doing so recognize they are unwilling to devote the attention and invest the same level of risk in their parts.
Juanmoretime wrote:stevec1975 wrote:Back to topic and to the original poster. Nice brakes!
mdeth1313 wrote:djconnel wrote: I still love the brakes.
djconnel wrote:I think people need to recognize that running small manufacturing businesses is incredibly challenging. Every time there's a small-scale operator selling stuff that pushes the limits people whine and complain: every single time. AX, Lightning, Camillo, Fibre-Lyte, etc. I think you need to expect some hiccups and if you're not ready for that than confine your business to large-scale companies like SRAM, Shimano, and Campy. But in doing so recognize they are unwilling to devote the attention and invest the same level of risk in their parts.
stephen@fibre-lyte wrote:djconnel wrote:I think people need to recognize that running small manufacturing businesses is incredibly challenging. Every time there's a small-scale operator selling stuff that pushes the limits people whine and complain: every single time. AX, Lightning, Camillo, Fibre-Lyte, etc. I think you need to expect some hiccups and if you're not ready for that than confine your business to large-scale companies like SRAM, Shimano, and Campy. But in doing so recognize they are unwilling to devote the attention and invest the same level of risk in their parts.
I agree with your sentiment entirely, but I wouldn't like riders to think that they get any less 'hiccups' with large scale manufacturers, I think that we just hear less about it as most large scale brand complaints go through the local bike shop, not on forums such as this. Typical examples would be no availability (in the UK at least) for replacement carbon rear derailleur plates from a well known major brand. Fortunately, we supply our own versions of those and needless to say, we've sold quite a few. Also, frames. We do quite a number of frame repairs and a percentage of those are manufacturing faults (in our opinion) where the manufacturer has denied the warranty, or they are not the first owner.
Just out of curiosity, does anyone know who the UK distributor is for Ciamillo brakes? According to the Ciamillo website it's Otago cyclesport but the link doesn't seem to be working?
SadPanda wrote:To everyone else I will post an update if I ever receive anything.