Being disappointed by the "THE PROS CLOSET". Matter solved.

Questions about bike hire abroad and everything light bike related. No off-topic chat please

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critracer26
Posts: 635
Joined: Tue Nov 14, 2006 11:23 pm
Location: New York, NY

by critracer26

i purchased a grab bag box from then a few weeks ago and had no issues. The one message i sent them was answered very quick and the shipping was blazing fast for where it came from.

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LouisN
Posts: 2291
Joined: Mon Feb 19, 2007 3:44 am
Location: Canada

by LouisN

I think most of the LBS here would rate below 90% if they had feedback scores from all the customers. Some of them probably below 80%...

Louis :)

by Weenie


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prendrefeu
Posts: 8582
Joined: Wed Oct 31, 2007 10:32 pm
Location: Los Feliz, Los Angeles, California
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by prendrefeu

I'm actually more disappointed no one is claiming a false advertising with them, as most of their products are not coming from any professional cyclists at all - just any ol' joe and schmoe can sell their used equipment through them.

In their defense, it is "Pros" without any apostrophe. It is not "Pro's" so therefore it's some closet that they are selling out of that they call "Pros" pronounced like "prose"

Anyway, despite their high rating I've never even bothered watching any of their listings: too often the description did not match the pictures in the condition of the product, and that they didn't come from any pro's either.
Exp001 || Other projects in the works.

2002SaecoReplica
Posts: 1944
Joined: Mon Oct 25, 2004 10:02 pm
Location: Getting dropped

by 2002SaecoReplica

lol wat?
http://www.bikeradar.com/news/article/t ... ght-32371/" onclick="window.open(this.href);return false;

http://www.roadbikeaction.com/ARCHIVE-N ... Parts.html" onclick="window.open(this.href);return false;

These guys do thousands of transactions on eBay every month. Have you ever dealt with the average eBayer? They're idiots. I'm blown away that the Pros Closet has such amazing feedback score numbers so they must obviously be doing something right.
- Zipp rims will break if you look at them too hard
- R-Sys wheels will spontaneously explode
- The ZG crankset will never, ever exist
- Everyone needs Lightweights, even if they're fat and old
- Parts actually made of metal are SO 10 years ago

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prendrefeu
Posts: 8582
Joined: Wed Oct 31, 2007 10:32 pm
Location: Los Feliz, Los Angeles, California
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by prendrefeu

What part of the word "most" don't you understand, 2002SaecoReplica ?
Want to re-read the post again?
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Dalai
Posts: 1491
Joined: Wed Dec 15, 2004 10:54 am
Location: Melbourne, Australia

by Dalai

prendrefeu wrote:What part of the word "most" don't you understand, 2002SaecoReplica ?
Want to re-read the post again?


I am now going to stop buying from Competitive Cyclist because I bet the guys probably don't compete or are competitive. :lol:

It is just a name...

MileHighMark
Posts: 201
Joined: Sun Apr 01, 2007 10:50 pm

by MileHighMark

I purchased one item from them. They saw that I was local, refunded my shipping, and told me I could pick up the item at their warehouse. Color me satisfied.
GRAVELBIKE.COM - ride everything

Camilo
Posts: 361
Joined: Sun Mar 23, 2008 7:31 pm

by Camilo

prendrefeu wrote:I'm actually more disappointed no one is claiming a false advertising with them, as most of their products are not coming from any professional cyclists at all - just any ol' joe and schmoe can sell their used equipment through them.

In their defense, it is "Pros" without any apostrophe. It is not "Pro's" so therefore it's some closet that they are selling out of that they call "Pros" pronounced like "prose"

Anyway, despite their high rating I've never even bothered watching any of their listings: too often the description did not match the pictures in the condition of the product, and that they didn't come from any pro's either.


Absolutely. I quit buying from the Pampered Chef when I found out they were just workaday chef's like the rest of us, and don't get me started about those lying POS's at the Pottery Barn: turns out it's a cinderblock warehouse surrounded by a huge employee parking lot!

milkbaby
Posts: 182
Joined: Mon Dec 26, 2011 9:04 am

by milkbaby

Camilo wrote:Absolutely. I quit buying from the Pampered Chef when I found out they were just workaday chef's like the rest of us, and don't get me started about those lying POS's at the Pottery Barn: turns out it's a cinderblock warehouse surrounded by a huge employee parking lot!


Color me disillusioned! :lol:

Personally, I've had decent service from the pros closet when they once sent the wrong item and once when I complained that I didn't receive part of my order. Annoying to get the wrong thing but with their volume, I didn't hold it against them and they fixed it promptly... Just my personal experience.

Sent from my MB860 using Tapatalk 2

savechief
Posts: 296
Joined: Wed Aug 31, 2011 2:36 am

by savechief

Roobay wrote:did you check there feedback :shock: :shock: :shock: :shock: :unbelievable: :unbelievable: :unbelievable:

http://feedback.ebay.com/ws/eBayISAPI.d ... gative_365" onclick="window.open(this.href);return false;

Oh no! 0.08% negative feedback in the last year!
Time VXRS Ulteam (7.16 kg)
viewtopic.php?f=10&t=120268

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HammerTime2
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Location: Wherever there's a mountain beckoning to be climbed

by HammerTime2

Dalai wrote:
prendrefeu wrote:What part of the word "most" don't you understand, 2002SaecoReplica ?
Want to re-read the post again?


I am now going to stop buying from Competitive Cyclist because I bet the guys probably don't compete or are competitive. :lol:

It is just a name...
No, the customer is supposed to be the competitive cyclist, or buying stuff from them will make you more competitive, or something.

Dalai
Posts: 1491
Joined: Wed Dec 15, 2004 10:54 am
Location: Melbourne, Australia

by Dalai

HammerTime2 wrote:
Dalai wrote:
prendrefeu wrote:What part of the word "most" don't you understand, 2002SaecoReplica ?
Want to re-read the post again?


I am now going to stop buying from Competitive Cyclist because I bet the guys probably don't compete or are competitive. :lol:

It is just a name...
No, the customer is supposed to be the competitive cyclist, or buying stuff from them will make you more competitive, or something.


So that is my problem, I need to buy from CC so I can win! :lol:

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HammerTime2
Posts: 5422
Joined: Thu May 04, 2006 4:43 pm
Location: Wherever there's a mountain beckoning to be climbed

by HammerTime2

Well, I don't know about that. But if you buy from CC and don't return the merchandise, then they win.

theproscloset
Posts: 1
Joined: Mon Jun 04, 2012 10:56 pm
Location: Boulder, CO
Contact:

by theproscloset

To whom it may concern,

You can always CALL us. We have a customer service person on hand to dial in ANY issue / purchase you make from us. That is the quickest and most personal way to get things handled.

http://theproscloset.com/contact-us/

We are here to put our customer first and our feedback should show our commitment to each order. Your order is no exception and we will dial you in as well.

I am not sure where your emails have been going because we reply to all emails within 24 hours.

Email me personally at Nick@theproscloset.com with your order number and I will look into it further.

I am the owner and I will figure out where your communication didn't go through as well as solve your issue.

Please feel free to email me or call me with any questions or concerns you may have.

I look forward to getting you dialed in.

Best of Rides,

Nick Martin
President / Founder
The Pros Closet

sanrensho
Posts: 409
Joined: Tue Aug 02, 2011 5:54 pm

by sanrensho

critracer26 wrote:i purchased a grab bag box from then a few weeks ago and had no issues. The one message i sent them was answered very quick and the shipping was blazing fast for where it came from.


So do tell--what was in the grab box?

by Weenie


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