Beware of AX LIghtness Daedalus Seatposts breaking

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andy2
in the industry
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Location: Luxembourg / Sweden

by andy2

Image

Don't forget this...
rolobikes

by Weenie


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carbon2329
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Joined: Thu Aug 21, 2008 1:13 am
Location: Utah

by carbon2329

mdeth131,

I would like to hear what issues you have heard of, or are familiar with, regarding thier bars. (really... I'm not being difficult. I really want to know).

I know about their customer service :?: :frightened: :doh: :doh: , but you referred to "thier track record".

mdeth1313
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Joined: Sat Apr 22, 2006 12:38 am
Location: Dutchess County, NY

by mdeth1313

carbon2329 wrote:mdeth131,

I would like to hear what issues you have heard of, or are familiar with, regarding thier bars. (really... I'm not being difficult. I really want to know).

I know about their customer service :?: :frightened: :doh: :doh: , but you referred to "thier track record".



I have heard nothing about their bars- that said- I won't use their stuff until it's been out and proven (where I'd feel comfortable paying for one of their items).

I used "track record" twice. The first time was in reference to AX and their customer service, the second I was saying I'd go w/ schmolke bars before ax bars based on schmolke's track record. I had 2 sets of schmolke bars- had to sell them after I found I needed a much shorter reach. I was bummed. Incidentally AX has a bar w/ a reach that might be workable, but I wouldn't do it.
Speedplay is the devil!

gumgardner
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Joined: Sat Jan 06, 2007 9:47 pm
Location: Pittsburgh

by gumgardner

andy2 wrote:Image

Don't forget this...


Nice. I never saw that before. I thought they just had a zero offset post. What's the weight?

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carbon2329
Posts: 753
Joined: Thu Aug 21, 2008 1:13 am
Location: Utah

by carbon2329

I see what you mean, now.

I know how you feel. I had the same length issue with Schmolke. I was really bumbed out. I really wanted a TLO bar.

I have the new AX 4100 that has a much shorter reach. I haven't used it yet.

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Gold Knight
Posts: 494
Joined: Mon Nov 07, 2005 4:27 pm
Location: Santa Barbara, CA

by Gold Knight

no issues on the bar/stem/post/saddle/wheels/calipers/cage--but agasin i haven't used the bike since sept 2010 due to injury
:smartass: DO NOT RIDE AN AX-LIGHTNESS FORK :smartass:

GramStrong
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by GramStrong

carbon2329 wrote:Has anyone who has tried to have an AX component replaced under warranty been successful? (really, this is a serious question, that would be interesting to find out)


After i broke my endurance saddle i had no luck with there customer service, but that was ~5years ago.

It broke on the rails (that was the older model, with TI warped carbon rails). It didnt happen in a crash as far as i'm aware off,
only noticed while cleaning my bike...

i was probably 59-60kg then

capt the saddle as a reminder- next time i'll put my penny in other places

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djconnel
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by djconnel

The seat clamps on the post are still good: maybe you can transfer them to your Thomson.

Estuche
Posts: 19
Joined: Thu Sep 02, 2010 1:21 am

by Estuche

Not to troll an old thread, but if you are willing to sell those AX lightness yokes from your broken seatpost I am interested in buying them :thumbup:

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Rick
Posts: 2034
Joined: Sat Aug 29, 2009 4:30 pm

by Rick

If they sell "thousands and thousands" of these posts, then isn't that just one more reason why they should be able to afford to replace one (or a few) broken ones ?

Easton gave a full refund to me and everyone else who had their EC90 cranksets fail. There was no hesitation at all. that is how a reputable company handles things.

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Roundabout
Posts: 36
Joined: Sat Mar 19, 2011 12:04 am
Location: Moraga, California

by Roundabout

Was coming in with the expected response of "maybe next time get a Thomson?" and was pleasantly relieved with what I read. Imo seatpost isn't the most ideal place to try and save massive weight, given all the stories/experiences I've seen with the weenie posts failing.

JohnHesjedal
Posts: 8
Joined: Mon Oct 11, 2010 3:09 pm

by JohnHesjedal

Rick wrote:?..they sell "thousands and thousands" of these posts....


The guy who made that comment is so full of it. He might own a few Ax parts but he does not race, his bike is more for showing off.

konky
Posts: 830
Joined: Mon Dec 14, 2009 6:26 pm

by konky

In my view Ax Lightness will replace returned goods if they genuinely think it's warranted. I returned a Zeus stem because a small crack appeared at the bar clamping section. I didn't ask for a replacement as it was past its guarantee period, I just wanted to know if it was safe to use. They sent me a new one free of charge. I got my new stem within 2 weeks of sending my damaged one. They also replied to my emails within 12 hours. All my dealings with Ax have been exemplary.

I like Schmolke as well but in my view Ax are the stand out producer of cycle ultra light componants. They deserve a lot of credit.
Last edited by konky on Sun Dec 09, 2012 11:23 pm, edited 1 time in total.

sedluk
Posts: 412
Joined: Mon Sep 07, 2009 3:10 am

by sedluk

I have lots of miles on their stems, seatposts, brakes, bottle cages, brakes. Ax Lightness has treated me fairly.

I understand that they might not be for everyone; if you are price sensitive then you can find other similar products for less. The similar competing products will probably weigh more and may have other differences. The Ax Lightness products continue to get better over time, the new handlebars have a rougher surface where they clamp, the seatposts are more durable, they now offer UD carbon for the stem and the finish work continues to get better on all of their products.

by Weenie


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SpinnerTim
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Joined: Sat Jul 17, 2010 11:36 am

by SpinnerTim

...over a year and several thousand miles on a Tune Kom-Vor/MCFK Setback/Schmolke TLO setup with no problems. I weigh 58-60 kg. The only alloy in my cockpit setup is an Extralite UL3. I used assembly paste and secured everything with conservative low-end applications of the advised torque range; there have been no issues with slippage or creaks.

Most of the parts exceeded claimed weight by a few grams. When I get back to my other computer I'll check the record file I kept from the build and post the weights. All are overweight, but the margins aren't offensively large.

-Tim

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