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PostPosted: Fri May 14, 2010 5:37 pm 
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Joined: Fri Jan 09, 2009 11:39 pm
Posts: 131
Location: Norway
Hi all,

Any chance of repairing my broken left shifter? I.e. are replacement parts readily available from SRAM?

Don't quite know how to explain this - the tapered hole where the barrel at the end of the derailleur cable is supposed to sit, broke off, and now exists more as a rounded edge. As a result the cable will tend to spring out from where it's supposed to sit... Can i just replace the red plastic wheel thingy and off we go?

Any other solutions?

This is the new 2010 style shifter with alternate cable routing. Pretty new, this is only the second cable installment...


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Posted: Fri May 14, 2010 5:37 pm 
  • 1.90 € (including 19% VAT)
  • 843 components by SRAM


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PostPosted: Fri May 14, 2010 5:52 pm 
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Joined: Mon Sep 12, 2005 10:59 pm
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Location: Boston, MA, USA
yes, SRAM shifters are completely rebuildable, and all their parts are available to be ordered; not sure of the availability of parts in Norway, if you can make an international call, the tech support at SRAM is pretty helpful.

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PostPosted: Fri May 14, 2010 6:05 pm 
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Joined: Fri Jan 09, 2009 11:39 pm
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Location: Norway
Thanks!

Any idea how to explain what part I try to obtain? :noidea:

Tried to find exploded view of the shifters, but could not make out what was what...


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PostPosted: Fri May 14, 2010 8:23 pm 
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Location: Boston, MA, USA
I'm afraid I'm not sure what you're refering to either... is it in the photo below? (i know it's an older style lever body)

Image

it also sounds like you may be refering to the groove the cable housing sits in on the body of the lever itself, and not a part of the shift mechanisim?

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PostPosted: Fri May 14, 2010 8:38 pm 
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Joined: Fri Mar 24, 2006 1:26 pm
Posts: 2527
I've never seen any parts listed other than the brake lever and finger lever. From what I understand, internal damage is usually "fixed" with a warranty replacement of the whole shifter. Can anyone post a link to an exploded view with all of the part numbers, like Campy offers?


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PostPosted: Sat May 15, 2010 4:08 am 
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DaveS wrote:
I've never seen any parts listed other than the brake lever and finger lever. From what I understand, internal damage is usually "fixed" with a warranty replacement of the whole shifter. Can anyone post a link to an exploded view with all of the part numbers, like Campy offers?


Here you go:
http://www.sram.com/en/service/sram/view.php?catID=4&subcatID=0


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PostPosted: Sat May 15, 2010 10:54 am 
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Joined: Fri Jan 09, 2009 11:39 pm
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Location: Norway
As marked in picture, it is where the barrel at the end of the shift cable sits. The red plastic thing in the picture is what would need be replaced.


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PostPosted: Sat May 15, 2010 2:00 pm 
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Joined: Fri Mar 24, 2006 1:26 pm
Posts: 2527
sodapop...

And just like I said, there are no parts of the shifting mechanism listed - only brake and shift levers, band clamp, brake hoods, a spring and some trivial screws. There is NOTHING to repair the shift mechanism.

http://www.sram.com/_media/techdocs/201 ... ice%20list).pdf


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PostPosted: Mon May 17, 2010 10:42 am 
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Joined: Fri Jan 09, 2009 11:39 pm
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Location: Norway
Anyone else care to comment on rebuildability?


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PostPosted: Wed May 19, 2010 5:54 pm 
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jo.k wrote:
Anyone else care to comment on rebuildability?


I can't directly answer the question, but I did ask a pro-SRAM shop owner about it yesterday. He said that he couldn't order the shifter guts from his supplier. I wouldn't necessarily take that answer as authoritative that it can't be done, but it doesn't sound good.

The shop owner said that the SRAM rep would occasionally give him small parts bags containing screws, etc. Whenever they had an issue with a SRAM part, SRAM would warranty it promptly, and he said they would freqently send out a replacement to the shop the same day, in advance of receiving the defective item. He characterized their support as fantastic and problems with the equipment minimal.


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PostPosted: Wed May 19, 2010 6:34 pm 
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Joined: Mon Aug 14, 2006 4:58 pm
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Location: Detroit, MI
My personal experience with SRAM is they will promptly replace jsut about anything that does not SCREAM abuse.

I'd take it to your local SRAM dealer and see it it will warranty out.


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PostPosted: Sun Sep 02, 2012 10:03 am 
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Joined: Mon Aug 27, 2012 9:21 pm
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Last night I had my 4th lever break. This time a force. All break in the same place. I've had 2x rival 09 1xapex 10 and a 1x force 09. Surely this part needs to sold as spare. Id happily pay ot be given the part so I don't have the hassle of changing lever and all the cables.

better still. SRAM! CHANGE THE DESIGN, IMPROVE YOUR MATERIALS!


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PostPosted: Wed Dec 12, 2012 6:28 pm 
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I'm looking for a rebuild option too.
I just called SRAM in Chicago, IL to verify.
The original SRAM Force and Rival version levers will break.
The "Zero Loss" 2008 RED version does not have this problem.
The "Zero Loss" 2012 RED version does not have this problem.
The newer 2012 SRAM Force "Zero Loss" version does not have this problem.

SRAM only covers parts sold at a bike shop, for 2 years, with receipt.
Shimano Dura Ace and XTR only parts, are covered for 3 years, from anyone. New or used.

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Eric in San Mateo, CA


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Posted: Wed Dec 12, 2012 6:28 pm 
  • 1.90 € (including 19% VAT)
  • 843 components by SRAM


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PostPosted: Wed Dec 12, 2012 7:30 pm 
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Joined: Fri Apr 15, 2011 8:52 pm
Posts: 38
I had the problem twice with my force shifters as well (the very first gen, when they cam out). The shifters were new out of the box.

easy operation DIY, just need to be careful. I don't remember where I get the piece from... probably some crashed shifters from the bike shop.


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