Weight Weenies
* FAQ    * Search    * Trending Topics
* Login   * Register
HOME Listings Blog NEW Galleries NEW FAQ Contact About
It is currently Sat Aug 27, 2016 7:42 am
Recently the board software has been updated and there are some known bugs/failures:
- Avatars are currently not being displayed ✔ FIXED
- Tapatalk connection is currently broken ✔ FIXED
- Avatars cannot be uploaded ✔ FIXED

Please note that we will soon do some changes in WW board template design in case to get a fully mobile/desktop responsiveness board!
If you find more errors please post it here: http://weightweenies.starbike.com/forum/viewtopic.php?f=7&t=139062


All times are UTC+01:00





Post new topic  Reply to topic  [ 38 posts ]  Go to page 1 2 3 Next
Author Message
PostPosted: Wed Jul 29, 2009 7:09 pm 
Offline

Joined: Fri Mar 14, 2008 6:24 pm
Posts: 7
Location: UK
Hi, when out riding today the right hand shift lever on my Force broke off in my hand when shifting up, the lever seems to have sheered clean off! It didn't feel under strain or any different to usual when I shifted.

Has anyone had this happen before? And do you know if the shift lever can be replaced on its own or weather the whole dual control unit needs to be replaced?

Thanks


Top
   
PostPosted: Wed Jul 29, 2009 7:10 pm 
Offline
User avatar

Joined: Tue Mar 13, 2007 2:51 am
Posts: 841
Location: Herndon, VA
Contact SRAM. Their customer support is outstanding.

But post pictures first!


Top
   
PostPosted: Wed Jul 29, 2009 7:50 pm 
Offline
User avatar

Joined: Thu Mar 17, 2005 3:25 am
Posts: 2206
Location: Southern Indiana USA
Have you ever tipped the bike over in the past? Just asking, because either it is a manufacturing defect where there was a void or seam in the material or it was previously damaged.

_________________
For certain parts stiffer is more important than lighter.


Top
   
PostPosted: Wed Jul 29, 2009 8:35 pm 
Offline
Shop Owner
User avatar

Joined: Mon Dec 08, 2008 9:24 pm
Posts: 297
Location: Portland
Did it look like this?

I think it's a Rival. Not mine. Though I had a Rival left shifter crap out on me.

It happens, SRAM has excellent customer service.


Attachments:
BrokenSRAM.jpg
BrokenSRAM.jpg [ 52.6 KiB | Viewed 7271 times ]

_________________
Attack!
www.PDXWheels.com
www.twitter.com/PDXWheels
Top
   
PostPosted: Thu Jul 30, 2009 8:20 am 
Offline

Joined: Fri Mar 14, 2008 6:24 pm
Posts: 7
Location: UK
Looks exactly like that, I guess it was just a fault. Thanks, I'll contact Sram.


Top
   
PostPosted: Thu Jul 30, 2009 12:25 pm 
Offline

Joined: Thu Nov 30, 2006 11:57 am
Posts: 310
Location: Melbourne, Aus.
This seems to be a fairly common problem with Sram Force shifters, not sure about the other level products, but I have seen the same part break off on both left and right shifters 4 times so far this season, no crash damage, just one day the shifting starts feeling dodgy, then the piece breaks off.

From what I have seen, it looks like the material they use to secure the shift lever (the part broken off) in the whole unit is not strong enough to stand up to the use and simply fails too soon.

Edit: This has happened on both 2008 and 2009 Force levers that I have seen. Haven't seen any broken 2010 stuff yet so don't know if they have fixed the issue, but I am pretty sure they know about the issue.


Top
   
PostPosted: Fri Apr 23, 2010 2:50 pm 
Offline

Joined: Tue Oct 18, 2005 6:02 pm
Posts: 507
Location: The Netherlands
I've had the same thing happen to me twice already with a rear Rival shifter and notice the same. First the shifting goes dodgy, then soon after that:
http://yfrog.com/04sramshifter1j

Both times I temporalily put a Shimano sti+rear derailleur on, but I'm getting fed up with it, especially during race season :evil: .
Does anyone know if Sram has already fixed this? Or if it's possible to receive a Red shifter by paying an upcharge (haven't seen Red shifters with this problem yet)? I don't have a lot of confidence in yet another Rival lever..

_________________
This is my Bike. There are many like it, but this one is mine. Without me, my bike is useless. Without my bike, I am useless.


Top
   
PostPosted: Fri Apr 23, 2010 2:59 pm 
Offline

Joined: Tue Oct 18, 2005 6:02 pm
Posts: 507
Location: The Netherlands
Ps: does anyone know Sram's customer service email adress? On their website I only seem to find a telephone number..

_________________
This is my Bike. There are many like it, but this one is mine. Without me, my bike is useless. Without my bike, I am useless.


Top
   
PostPosted: Fri Apr 23, 2010 3:51 pm 
Offline
Administrator
User avatar

Joined: Mon Jun 02, 2003 8:17 am
Posts: 6361
Location: Drenthe, Holland
youre in Holland and they are in Holland as well. Amersfoort. Just give them a call @ 033-450-6060

Good luck!

_________________
Quote:
'Tape was made to wrap your GF's gifts, NOT hold a freakin tire on.'


Top
   
PostPosted: Fri Apr 23, 2010 4:04 pm 
Offline

Joined: Tue Oct 18, 2005 6:02 pm
Posts: 507
Location: The Netherlands
Thanks Frankie, but I already did that last time and the telephonist told me to solve things with the dealer, which I then did. However this took over 1,5 months.. I'd like to solve things a bit faster this time and would like to see if it's possible to get a 2010 Force or a Red shifter this time as I don't want to have this problem again in a couple of months..

_________________
This is my Bike. There are many like it, but this one is mine. Without me, my bike is useless. Without my bike, I am useless.


Top
   
PostPosted: Fri Apr 23, 2010 6:55 pm 
Offline
Shop Wrench

Joined: Thu Feb 26, 2009 1:18 am
Posts: 284
Location: Boston
This happened to me too on a 09 Force lever. I brought both levers in to the shop and SRAM had a set of 2010 levers to me by the end of the week.

_________________
I'm so rubbish at this.


Top
   
PostPosted: Fri Apr 23, 2010 8:29 pm 
Offline
Administrator
User avatar

Joined: Mon Jun 02, 2003 8:17 am
Posts: 6361
Location: Drenthe, Holland
If that really took 1.5 months I think you should still go to your dealer and talk with him. He knew it took that amount of time last time tell him you think that that is unacceptable. I can understand that Sram would like you to go through the dealer as they have two companies in Holland who sell their products.

_________________
Quote:
'Tape was made to wrap your GF's gifts, NOT hold a freakin tire on.'


Top
   
PostPosted: Fri Apr 23, 2010 11:52 pm 
Offline
User avatar

Joined: Tue Sep 26, 2006 12:37 am
Posts: 5751
Location: Phoenix Arizona
And... A good dealer would have given you another lever and waited on SRAM to replace their stock rather than making you wait...

_________________
charles@pezcyclingnews.com


Top
   
PostPosted: Sat Apr 24, 2010 11:55 am 
Offline

Joined: Sat Feb 02, 2008 2:37 pm
Posts: 943
Location: Northeast USA
Seems pretty common, here's mine
Image
I am currently sending it back to the local distributor. You can read about the continuing adventures of bike company customer service departments here:
http://waywardcyclist.wordpress.com

_________________
AX Vial Evo: 4970g
Addict SL : 5235g
My Cycling Blog
Strava: Wayward Cyclist


Top
   
PostPosted: Sat Apr 24, 2010 1:39 pm 
Offline
User avatar

Joined: Sun Jan 21, 2007 10:52 am
Posts: 259
Location: Aarhus, Denmark
I broke 3 sets last season (two 2009 models one 2010 - all was the right side). Well, I am back to Shimano... I am on RED on my cyclocross-bike however: Raced one season here without any problems.


Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 38 posts ]  Go to page 1 2 3 Next

   Similar Topics   Author   Replies   Views   Last post 
There are no new unread posts for this topic. Clear nail polish for scratched SRAM Force 22 brake lever?

in Road

stockae92

5

521

Fri Jun 03, 2016 12:00 am

Getter View the latest post

There are no new unread posts for this topic. 11speed ergopower shift lever o-ring??

in Road

AJS914

4

469

Wed Oct 28, 2015 3:53 pm

AJS914 View the latest post

There are no new unread posts for this topic. Carbon lever clamps on SRAM 22

in Road

NiFTY

0

339

Wed Dec 16, 2015 3:44 am

NiFTY View the latest post

There are no new unread posts for this topic. Sram Force 1 problem

in Road

cerro

4

628

Thu Apr 21, 2016 7:31 am

djcharlou View the latest post

There are no new unread posts for this topic. Is Sram Force going to be updated too?

in Road

andrew9

2

610

Tue Jul 26, 2016 6:17 pm

TimmS View the latest post


All times are UTC+01:00


Who is online

Users browsing this forum: Baidu [Spider], Bing [Bot], doogie2304, phallenthoul, RimClencher, sanrensho and 36 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Limited