Stronglight Pulsion - Catastrophic Failure

[Skillgannon]

Are you thinking about your Ridley mike?

In some places, the law would be on your side, but it would be a hard case to argue, and you'd have to really love lawyers or be dealing with a decent company for this to happen. Though I dont think many companies would have insurance policies covering damage to other objects if their workmans fails in a situation its meant to be used in (many smaller framebuilders have policies for damage and injury as a result of the frame falling apart etc., and I'm assuming other component manufacturers also have these policies - but I dont think it will cover other materials damaged)

[Giantlover]

I'm getting scared to ride mine

[nexusheli]

Are you thinking about your Ridley mike?

In some places, the law would be on your side, but it would be a hard case to argue, and you'd have to really love lawyers or be dealing with a decent company for this to happen. Though I dont think many companies would have insurance policies covering damage to other objects if their workmans fails in a situation its meant to be used in (many smaller framebuilders have policies for damage and injury as a result of the frame falling apart etc., and I'm assuming other component manufacturers also have these policies - but I dont think it will cover other materials damaged)

While you're mostly correct, the one thing you have to consider is that most small bike companies don't have the kind of "corporate lawyer" power and mentality that larger companies do, and the last thing they want is a litigious customer on their hands. Most of them will be more than happy to shell out the $1000 it will cost them to get a replacement frame for the customer to keep them happy, rather than being sued for many times that amount if the customer finds some means to sue.

[dannyg1]

My set is still going strong after a year of hard riding. They've had their share of knocks and seem to take it fine. So, what's the word? Everyone with experience chime in.

DG1

[wogamax]

I'm barely coming up on 1500 miles with my Vulcans. They're fine and I've put about a dozen 1000-1100 watt (31-32 mph, not huge speed) sprints on them. The way these Pulsions failed could happen to mine

What I am curious about is how hard Rich was sprinting (your top speed ability / watts?). Just to get an idea of the forse. I know you said it may have been a crack that went unnoticed, but if it wasn't it would be nice to know what type of power may be the bleeding edge red zone for some Stronglight carbon cranks.

[username]

Thought your signature made sense... but my heart goes out to you. Hope you don't lose faith in these parts though, it just so happened to occur to you; looks like an crack, left unnoticed, aggravated to me.

[Swayze's Hair]

Just curious Rich...how much do you weigh?

I have a set on my Ghisallo. Had no problems to date. I'm 170 lbs give or take a couple.

Glad to hear you are unhurt.

[Oswald]

I used to do quality controls on semiconductors. You can't imagine all the shit that went wrong. Honestly, I can imagine planes falling out of the sky or airbags not opening because of a bad chip. Same thing with bike parts...

[Rich_W]

Just curious Rich...how much do you weigh?

today, 158.

[calogero_vizzini]

Am I correct to assume that Stronglight are responsible for all the damages incurred as a result of the crankset failure?

I think that it would be immoral of them not to replace your frame, pedals, shoes and cranks to say the least.

[VENTOUX]

Yah, what is the word on that, or do they claim that they will only be responsible for their product and a failure won't get them to pay for anything but their product?

[Rich_W]

The crank was replaced immediately by the US distributor, JB Importers. However, they could not do anything about the frame.

I sent an email to Stronglight directly, and received no response.

The replacements are the large weave version... 172.5... and are still sitting in the box spankin new on my bench...

I have a new frame on the way from Scott... which I had to pay a crash replacement fee.

[f.gump]

If the crankset was proven to be defective and the failure was proven to be a consequence of the defect, they are responsible for the damages under strict liability. However if you already exchanged the cranks with a new pair there's no way you can prove they were defective, and they will say that they were not, and that they just replaced them for "customer service".
I suggest you formally supply to the importer the documented list of all the damages and ask reimbursement.
Is stronglight european or chinese? I they're european I'm 99% sure they'd be responsible under the european laws as well. So they'd know what you're talking about, it's called civil liability there (tort in the US).

[owl]

Has anyone built an Cervelo R2.5, with Stronglight Pulsions, Zipp Wheels?

This is only in jest - but I sometimes get a bit bored with the argument "one or two, fifty or five hundred dodgy ones will slip through the net" This is fine, when you haven't paid for it!

The great thing about this forum is that you can quickly identify the components with the lowest risk.

It is still possible to build a light bike with DA cranks, handbuilt wheels with F20 rims, and an aluminium frame!

[LJ]

Is stronglight european or chinese?

Isnt Stronglight a French company?