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PostPosted: Thu Jun 19, 2014 1:54 pm 
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Joined: Sat Feb 14, 2009 11:12 pm
Posts: 69
Hello everyone, last week when I washing my bike I note this big crack in my rear campagnolo zonda 2013.
Image
Image
2 days before I see that, I had a incident with my jacket. It fall in my rear wheel and get in the brake caliper (not in spokes), immediately locking my wheel. So I'm thinking if this can make my rim crack or is this wheel is not for me. I have approx. 100kg and the roads here in my region isn't exactly good, some section remember me a sectour of paris roubaix, I ask this because I have a historic of parts and frames broken. I previously use another zonda for about 4 years without any trouble. Anybody already see this kind of crack in this wheels?
Said this, in your opinion the crack is cause by my incident, my weight + bad roads or just wheel?


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Posted: Thu Jun 19, 2014 1:54 pm 


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PostPosted: Thu Jun 19, 2014 2:00 pm 
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Joined: Sun Oct 05, 2008 8:09 pm
Posts: 1062
Location: Aix en Provence
Send it back for warranty


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PostPosted: Fri Jun 20, 2014 11:22 am 
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Joined: Wed Oct 06, 2004 6:55 pm
Posts: 1932
Location: Vienna, AUT
If you are 100kg, then the Zonda should be quite a good choice actually for a relatovely light weight all rounder wheelset.
If the jacket catch involved in that rim crack, how did the jacket end up looking?
I assume you managed to stay upright, which is a good thing.
Talk to your dealer about it, as LionelB mentioned.


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PostPosted: Fri Jun 20, 2014 1:39 pm 
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Yes, I managed to stay upright, just let a long black line on asphalt, so much so that my first reaction was to look at the tire to see if was possible to continue my ride. The jacket survive relatively well with just some stretch lines in sleeve, I think this is because it was folded in my rear pocket.
About warranty, I live in Brazil, bought this wheel in chainreaction, so with the money I will spend to send it back and the time this will take, I think my best option was buy a reposition rim, already I know how to make the substitution and have the correct tools to make this.
But my biggest question is: I could have this trouble again? I make a graphic below to explain what I think happened, but I don't know if its possible.
Image


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PostPosted: Fri Jun 20, 2014 1:42 pm 
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Joined: Sat Dec 13, 2003 2:25 am
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Location: Canada
Yikes. That is a big crack. I still doubt that your jacket had anything to do with it, but just the same, I would not 'muddy the waters' in any warranty claim.


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PostPosted: Fri Jun 20, 2014 1:59 pm 
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Joined: Fri Dec 11, 2009 10:38 pm
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Location: Toronto
I was wondering how the cost of a new rim and rebuild would compare to a new wheel. Ribble only look to be selling wheels in pairs, but they do have a rear Fulcrum with Campy freehub that looks similar to a Zonda for $200.

http://www.ribblecycles.co.uk/sp/road-track-bike/wheels-factory-built-wheels-factory-clearance-fulcrum-rear-whl-racing-3-2way-fit/fulcwhcl036

Although I like Campy wheels, this does illustrate the problems of repairing them.

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PostPosted: Fri Jun 20, 2014 2:45 pm 
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rim cost 138 USD, shipping cost 54 USD rebuild cost 0, just my time to do that.


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PostPosted: Fri Jun 20, 2014 4:13 pm 
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Joined: Sun Mar 16, 2014 3:43 pm
Posts: 120
1] Don't mention weight or other issues when you bring it in for warranty.
You did nothing abnormal, issue was there out of nowhere/unexpectedly without a known cause.

2] Sending back to UK is expensive but Campagnolo has worldwide service centers. Also in Brazil. Think in this case that will be the better route.
look on the Service pages.
http://www.campagnolo.com/jsp/en/service/index.jsp

Maybe first contact Chainreaction and ask them if they can arrange for you to send it in to the Service centre in Brazil. (You have a legal contract with the shop and not with Campagnolo. The shop has much more obligations to you than Campa. Therefore the shop is the first point you contact when having issues)


3] Although there are people with your weight using Zonda's without problems its not a recommended wheelset for your weight. For your weight and conditions (bad roads) A wheelset with more spokes in it will suit you better.


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PostPosted: Thu Jul 03, 2014 2:22 am 
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Joined: Sat Feb 14, 2009 11:12 pm
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Some updates.
My new rim arrived and I dismounted the wheel.
Here are some pics with the weight of the parts.
Image
Image

And suprise!!
Image
The new rim is about 40g heavier then the old one.


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PostPosted: Thu Jul 03, 2014 6:39 pm 
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Joined: Sun Mar 16, 2014 3:43 pm
Posts: 120
So you did nothin with warranty? or was it expired?


The 40 gr increase is maybe because its 2way fit rim vs clincher only?


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PostPosted: Thu Jul 03, 2014 10:22 pm 
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No this is the clincher only, 2 way fit is more expensive.
I buy a new rim because I think this is more fast and cause me less trouble.


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PostPosted: Fri Jul 04, 2014 10:50 am 
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Joined: Sat Feb 14, 2009 11:12 pm
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Big surprise 2!!
The new rim is heavier, have a much rough finish and is MADE IN CHINA!!
Image
I thought I'd never see this on a campagnolo label.


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Posted: Fri Jul 04, 2014 10:50 am 


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PostPosted: Fri Jul 04, 2014 11:26 am 
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Joined: Sun Sep 21, 2008 9:07 pm
Posts: 985
Location: Slovenia---that forest land
wake up people :)

good weight - almost same as fulcrums 1 /shamals
i weight rear at 480g

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