HOT: Active* forum members generally gain 5% discount at starbike.com store!
Weight Weenies
* FAQ    * Search    * Trending Topics
* Login   * Register
HOME Listings Articles FAQ Contact About




Post new topic Reply to topic  [ 25 posts ] 
Go to page Previous  1, 2
Author Message
PostPosted: Fri Nov 29, 2013 12:48 am 
Offline

Joined: Sat Aug 22, 2009 11:44 pm
Posts: 109
Butcher wrote:
As a Mercedes Mechanic for over 30 years, Yes, without a shadow of a doubt, they would not give you a new car. They would fix it [As a McLaren and Maybach tech too, they would not either]. Matter of fact, I know when there is damage to cars when they get shipped oversea to America, they are repaired, and sold as new. As soon as you purchase it, you will not get a new one. If you Lemon Law it, you rarely ever get a new car. That said, there are bigger money issues and not to mention, there is a VIN that you would have to wonder about.

Not saying you are right or wrong, just saying. Especially since they are warranting a frame, they never said you are entitled to a new one [guessing on the fine print of the warranty paperwork]. It is usually in their best interest to set you up with a new one. That's where a good employee would step up and perform a final QC inspection before they ship it to you. If that was repaired before you got it, you most likely may have not noticed it and we all would be having a good Thanksgiving day [at least in the USA].


Yes, you're right. I've heard similar issues related with bmw also..
And the main reason of all my cases are due to the poor qc of their factory, as i've mentioned many times.

Hope you have a good Thanksgiving Day and holiday:)

_________________
2012 Cannondale SuperX
2013 SS Evo HiMod


Top
 Profile  
 
Posted: Fri Nov 29, 2013 12:48 am 


Top
  
 
PostPosted: Fri Nov 29, 2013 5:52 pm 
Offline

Joined: Sat Feb 23, 2008 6:33 pm
Posts: 234
i'm surprised to hear of these issues. i've had very good luck with cannondales- my present Evo being my 3rd cannondale.


Top
 Profile  
 
PostPosted: Fri Nov 29, 2013 6:01 pm 
Offline

Joined: Tue Nov 11, 2003 9:47 pm
Posts: 1436
Location: Santa Cruz, California, USA
Wow, you have had the most incredible run of bad luck. I hope that the next frame is ok.


Top
 Profile  
 
PostPosted: Fri Nov 29, 2013 6:40 pm 
Offline

Joined: Thu Mar 08, 2012 3:20 pm
Posts: 89
eric wrote:
Wow, you have had the most incredible run of bad luck. I hope that the next frame is ok.


Agreed. I have a friend that works at a Cannondale dealer, I asked him if they had any troubles with the Evo's. He says they haven't had a single problem yet (he said they sell 50+, closer to 100 evo's per year). Have seen a good chunk of the previous super six's come back though...


Top
 Profile  
 
PostPosted: Fri Nov 29, 2013 7:49 pm 
Offline

Joined: Thu Jan 08, 2004 10:11 pm
Posts: 606
I don't know about Mercedes, but I used to work in the quality department at a Honda logistics center and was amazed on a daily basis at how high the Honda standards were. Even the smallest cosmetic imperfections were not allowed to escape quality control. Letting a defect pass qc, like the one that Boralb is facing with, would probably be punished by death sentence at Honda :lol:


Top
 Profile  
 
PostPosted: Fri Nov 29, 2013 8:51 pm 
Offline

Joined: Wed Nov 20, 2013 9:17 pm
Posts: 25
Location: Denmark
At the shop I worked in until resonantly, they have a mountain bike team, three riders bought a Scalpel 29 carbon team, all cracked in the frame. They got new frames under warranty, but all decided to buy a Scott Spark 900 SL instead.


Top
 Profile  
 
PostPosted: Sat Nov 30, 2013 5:27 am 
Offline

Joined: Thu Mar 20, 2008 3:03 am
Posts: 559
Location: nyc
If it were me I'd expect a new frame fwiw especially form a company as large as Cannondale, that should be a no-brainer it seems to me. I'd be pissed.


Top
 Profile  
 
PostPosted: Sat Nov 30, 2013 6:27 am 
Offline
Shop Owner

Joined: Sun Jan 03, 2010 4:58 am
Posts: 359
Oswald wrote:
I don't know about Mercedes, but I used to work in the quality department at a Honda logistics center and was amazed on a daily basis at how high the Honda standards were. Even the smallest cosmetic imperfections were not allowed to escape quality control. Letting a defect pass qc, like the one that Boralb is facing with, would probably be punished by death sentence at Honda :lol:


I performed a PDI [Pre Delivery Inspection, ie the last QC] on a McLaren SLR [$400,000]. I noticed the all black interior had a red stitching on the interior door handle [like the limited edition 722 version], but only on the right side. I tried to order the correct one, I had an argument with the Sales Manager and the Service Manager about it. I was told not to mention it at all. So it was delivered as is. To this day, the customer has not noticed that the right interior door handle has red stitching and the entire car has black stitching. Every time I worked on it, I did.

I won't mention about all the distorted front windshields or Maybach flaws.

That is one reason Mercedes is no longer on top or ever will be anymore.


Top
 Profile  
 
PostPosted: Sat Nov 30, 2013 12:22 pm 
Offline
User avatar

Joined: Mon Jan 10, 2005 10:47 am
Posts: 796
Location: somewere floating between here and the other side
afalts wrote:
eric wrote:
Wow, you have had the most incredible run of bad luck. I hope that the next frame He says they haven't had a single problem yet (he said they sell 50+, closer to 100 evo's per year). Have seen a good chunk of the previous super six's come back though...



That'll be one big super store !


Top
 Profile  
 
PostPosted: Sat Nov 30, 2013 2:38 pm 
Offline

Joined: Sat Aug 22, 2009 11:44 pm
Posts: 109
synthesis wrote:
At the shop I worked in until resonantly, they have a mountain bike team, three riders bought a Scalpel 29 carbon team, all cracked in the frame. They got new frames under warranty, but all decided to buy a Scott Spark 900 SL instead.


Glad that cannondale didn't also advise them to repair that cracks by using epoxy, as they did to me.
And finally a very good decision.

gitsome wrote:
If it were me I'd expect a new frame fwiw especially form a company as large as Cannondale, that should be a no-brainer it seems to me. I'd be pissed.


That's exactly how i feel.

_________________
2012 Cannondale SuperX
2013 SS Evo HiMod


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 25 posts ] 
Go to page Previous  1, 2


Who is online

Users browsing this forum: dogg, MSNbot Media, sanrensho, Yahoo [Bot] and 49 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  

   Similar Topics   Author   Replies   Views   Last post 
There are no new unread posts for this topic. Cannondale lightweight compression top cap problems

[ Go to page: 1, 2, 3, 4 ]

in Road

OwenJames

45

2138

Wed Sep 11, 2013 6:56 am

OwenJames View the latest post

There are no new unread posts for this topic. Bike24.de Not honouring Shimano Warranty

[ Go to page: 1, 2 ]

in Road

WeightySteve

15

2565

Sun May 12, 2013 10:29 pm

strobbekoen View the latest post

There are no new unread posts for this topic. Differences in warranty lengths between manufacturers

in Road

jspaceman

8

455

Sun Mar 16, 2014 5:13 pm

BRM View the latest post

There are no new unread posts for this topic. alchemy orc hub problems please guild me

in Road

liketoride

7

587

Thu Dec 26, 2013 2:23 pm

liketoride View the latest post

There are no new unread posts for this topic. BIANCHI EV 4 - reviews, problems.. etc?

in Road

ohergo

10

877

Fri Feb 21, 2014 6:53 pm

lperdido View the latest post


It is currently Fri Apr 18, 2014 12:24 am

All times are UTC + 1 hour




Advertising   –  FAQ   –  Contact   –  Convert   –  About

© Weight Weenies 2000-2013
hosted by starbike.com


How to get rid of these ads? Just register!


Powered by phpBB