How to contact THM?
Moderators: robbosmans, Moderator Team
I have tried to mail them several times (both through their website and by normal email), but never get a reply. I know this kind of complaints are very common in an industry in which some companies seem not to understand the concept of CS. However, just wonder if any of you guys have a name or mail address to someone inside THM who might actually reply. A bit frustrating to consider components from a company and then find out they do not even bother to answer a simple question - makes you loose a bit of motivation
Thank you in advance.
Thank you in advance.
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Why don't you ask your question here? There are plenty of THM users who might know the answer you're looking for. That's what a forum is for anyway.
“I always find it amazing that a material can actually sell a product when it’s really the engineering that creates and dictates how well that material will behave or perform.” — Chuck Teixeira
Normally they just answer. Last time i wrote to them i got an answer after just some hours.
Me too I got an answer within hours and the communication I hade with them was a pleasant one. It may be THM were at a fair or even on holiday. I know they are closed in early July for a couple of weeks.
I think one of the cool things about the cycling industry is you can communicate directly with manufacturers. THM is one of very few elite small producers who are made up people who are dedicated to making the most efficient and beautiful cycling kit available. They were not put on this planet to fulfil a CS role. The fact that you can contact them at all is amazing.
I think one of the cool things about the cycling industry is you can communicate directly with manufacturers. THM is one of very few elite small producers who are made up people who are dedicated to making the most efficient and beautiful cycling kit available. They were not put on this planet to fulfil a CS role. The fact that you can contact them at all is amazing.
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com