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 Post subject: Login Problems
PostPosted: Wed May 08, 2013 11:03 am 
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Joined: Wed Jul 04, 2012 4:48 pm
Posts: 35
Hey Weightweenies,

we recently had to do some cookie adjustments which are quite essential for prospective developments. Many users wrote us, that they had problems while logging in.

If you have problems too, please try deleting your browser cookies (if you want to keep your other cookies, please just delete these from "starbike.com" domain). :smartass:

Greez,
Chris

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 Post subject: Re: Login Problems
PostPosted: Fri May 10, 2013 7:02 pm 
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Joined: Wed Sep 26, 2007 1:57 pm
Posts: 7464
Location: San Francisco, CA
Thanks -- that explains my problem (able to log in from Explorer @ work, which I never use except when necessary, but not from Chrome or Safari, which I have used on the forum before).

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 Post subject: Re: Login Problems
Posted: Fri May 10, 2013 7:02 pm 


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 Post subject: Re: Login Problems
PostPosted: Fri May 10, 2013 8:09 pm 
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Joined: Thu Oct 23, 2003 5:18 pm
Posts: 724
Location: Austin
not sure if you guys care but seems i have to clear cookies for starbike.com every time I return to the site.

OS X 10.6.8 & Safari 5.1.8 as well as Firefox 12.0

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 Post subject: Re: Login Problems
PostPosted: Fri May 10, 2013 8:18 pm 
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Joined: Thu Oct 23, 2003 5:18 pm
Posts: 724
Location: Austin
Now seems getting knocked off and having to clear cookies just while browsing.

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 Post subject: Re: Login Problems
PostPosted: Sat May 11, 2013 10:36 am 
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Joined: Sat Jun 19, 2004 11:08 am
Posts: 6765
Location: Urbana, Illinois
Nick, I use Mountain Lion and Safari and no issues. Could it be some setting you have?

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 Post subject: Re: Login Problems
PostPosted: Sat May 11, 2013 11:29 am 
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Joined: Wed Sep 26, 2007 1:57 pm
Posts: 7464
Location: San Francisco, CA
Still unable to login with Chrome, but just logged in with Safari, in both cases after clearing cookies.

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 Post subject: Re: Login Problems
PostPosted: Sun May 12, 2013 6:46 am 
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Joined: Fri Dec 10, 2004 10:22 am
Posts: 4095
Location: Washington, DC
Weird. Using Chrome now. Following clearing of cookies, no issues.

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 Post subject: Re: Login Problems
PostPosted: Tue May 14, 2013 10:39 am 
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Joined: Thu Jan 13, 2011 4:04 pm
Posts: 510
Location: Sunny UK
I had this when using Internet Explorer 8.

The cookie history for favourites needs to be deleted if like me, you have WW in favourtites.

- select Safety drop down menu tab
- select Delete Browsing
- ensure check box for Preserve Favourites website data is unchecked
- select [delete] button


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 Post subject: Re: Login Problems
PostPosted: Wed May 15, 2013 3:30 pm 
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Joined: Tue Sep 11, 2012 6:07 pm
Posts: 574
02GF74 wrote:
The cookie history for favourites needs to be deleted if like me, you have WW in favourtites.


That was the key for me! Thanks for the help!

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 Post subject: Re: Login Problems
PostPosted: Mon May 20, 2013 4:20 pm 
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Joined: Wed Sep 26, 2007 1:57 pm
Posts: 7464
Location: San Francisco, CA
I am unable to log in Chrome either work or home. Perhaps one corrupts the other. In any case, I get popped immediately from Chrome. I've cleared cookies on both. I'm on Explorer, which I detest, to post this.

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 Post subject: Login Problems
PostPosted: Mon May 20, 2013 5:01 pm 
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Joined: Fri Dec 30, 2005 3:33 pm
Posts: 1432
Powerful Pete wrote:
Weird. Using Chrome now. Following clearing of cookies, no issues.


Have do you clearing cookies from iPhone and iPad ?

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 Post subject: Re: Login Problems
PostPosted: Thu May 30, 2013 7:19 am 
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Joined: Wed Sep 26, 2007 1:57 pm
Posts: 7464
Location: San Francisco, CA
Okay -- I think I resolved Chromium issue. I now cleared cookies "to the beginning of time" instead of the default, which is only recent cookies. I'm posting this from Chromium.

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 Post subject: Re: Login Problems
PostPosted: Thu May 30, 2013 10:19 am 
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Joined: Wed Apr 25, 2007 10:23 am
Posts: 682
Location: Pack filler
Morten-
For iPhone (presume it's the same for iPad)...
Settings on main window.
Scroll until you see safari. Select it.
You will then see clear history and cache.
Clear both.

This worked for me

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 Post subject: Re: Login Problems
PostPosted: Thu May 30, 2013 11:46 am 
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Joined: Fri Dec 30, 2005 3:33 pm
Posts: 1432
jekyll man wrote:
Morten-
For iPhone (presume it's the same for iPad)...
Settings on main window.
Scroll until you see safari. Select it.
You will then see clear history and cache.
Clear both.

This worked for me


Thanks :thumbup:

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 Post subject: Re: Login Problems
Posted: Thu May 30, 2013 11:46 am 


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 Post subject: Re: Login Problems
PostPosted: Thu Mar 06, 2014 10:34 pm 
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Joined: Fri Jul 23, 2004 8:24 pm
Posts: 1522
Location: Houston, Texas
Bring this back to the top for Google Chrome as the site would allow me to login but would not 'retain' the login once the auto refresh returned to the forums. Clearing all the *.starbike cookies appears to have resolved the issue.

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