Page 1 of 1

Ritchey WCS carbon saddle creaks

Posted: Wed Nov 30, 2011 7:37 pm
by quattrings
I purchased a Ritchey WCS carbon streem saddle recently. Within a week the saddle to develop a nasty creak when shifting my weight forwards and backwards.
A quick disassembly indicated nothing was wrong, I checked the rails that time and unscrewed the cap at the nose of the saddle, nothing seemed wrong.

I've been riding it some time now and it is holding up, however I can't stand my gear creaking. I took it off today, unscrewed the cap and starting pulling the rails. Shockingly enough the rail just popped out at the nose!
Now I'm left wondering, is it supposed to be like that? Shouldn't it have been glued / epoxied into the nose?
Can I stop the creaking by greasing it (if so, does it have to be carbon paste)?


some pics to illustrate.

Image
IMG_0756 by Quattrings, on Flickr
Image
IMG_0757 by Quattrings, on Flickr

Ritchey WCS carbon saddle creaks

Posted: Wed Nov 30, 2011 7:37 pm
by Weenie

Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓    Broad Selection ✓    Worldwide Delivery ✓

www.starbike.com



Re: Ritchey WCS carbon saddle creaks

Posted: Wed Nov 30, 2011 8:15 pm
by 5shot
Warranty?

Re: Ritchey WCS carbon saddle creaks

Posted: Wed Nov 30, 2011 9:10 pm
by quattrings
5shot wrote:Warranty?


I could get it warrantied but I'm trying to verify if it's actually broken. The smoothness of the edges lead me to believe it was manufactured this way.

Re: Ritchey WCS carbon saddle creaks

Posted: Thu Dec 01, 2011 5:49 pm
by dariofox
I had the same problem. I must buy another one:/

Re: Ritchey WCS carbon saddle creaks

Posted: Thu Dec 01, 2011 11:09 pm
by quattrings
dariofox wrote:I had the same problem. I must buy another one:/



So yours had the very same defect and it wasn't warrantied by Ritchey?
If this is a reocurring problem then it should have been replaced. I already emailed Ritchey costumer service and I hope they will do right by me.
I've never had any significant problem with any of their parts up till now, so I don't know about their customer service.

Re: Ritchey WCS carbon saddle creaks

Posted: Fri Dec 02, 2011 10:35 am
by quattrings
So it seems my saddle is defective :cry:

Ritchey customer service got back to me and said they will sort this out. So saddle is shipping out today.

Re: Ritchey WCS carbon saddle creaks

Posted: Fri Dec 02, 2011 10:35 am
by Weenie

Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓    Broad Selection ✓    Worldwide Delivery ✓

www.starbike.com