Now that this topic is active again, I think it would be useful to get back to this problem from back in July:
Kyle, I have sent a warranty claim 3 days ago to the info email adress.
This email has not yet been answered, could you look into this?
trychle - I've been working on a warranty problem with Farsports for months now. It's been over a week since my last e-mail was sent, and I haven't received any response. Yeah, I know, you get what you pay for, but all of the feel-good reviews in this forum lead me to believe this time it would be different. Yesterday, I re-sent my last e-mail to Kyle so I'll give him one more chance to respond. Hopefully, he responds, and takes care of my defective wheel once-and-for-all so I can ride the wheels again and continue to do business with Farsports. I have another rear wheel to order to match a wheel from a mixed set I'd previously ordered from Farsports, and, yes, despite all this I'm still considering ordering another wheel from Farsports (I've previously ordered 6 wheels, and ordered 4 more for teammates, and this one wheel is the only defective wheel - broken spokes, seized nipples, loud/sticky freehubs, and less-than-smooth spinning ceramic EdHubs notwithstanding).
I am glad to tell you all that this problem was solved superbly well.
'Superbly well' might sound a bit overenthusiastic, but taking into account that I had actually voided my warranty it was.
I had done so by braking too high on the brake track. (Brake shoes can not be adjusted to a lower position.. any advice?)
Ultimately I ended up buying an entire new front wheel, minus the cost for the rim.
The defective wheel is now 'objet trouvé'
So, once again, Thumbs up!