AddictR1 - My defective Farsports wheel came from a set of 50mm Farsports clinchers that I ordered in December 2012 and 1st rode in March 2013. The rear wheel which had the ceramic EdHub didn't spin smoothly by hand, feeling
like there was sand or grit
inside the hub or bearings. When riding the wheels a pinging sound could consistently be heard anytime I got out of the saddle
and put some power into my pedaling. At first, I assumed it was the spokes settling, but eventually that goes away whereas this kept on pinging mile after mile, ride after ride. I checked the spokes' crosses and taped up the valve stem, but the pinging was definitely coming from inside the hub. Not long after I started riding the wheels the rear also developed play in the rear axle. Took it to the LBS (again), he tightened the Allen heads, but said there was still play, and that the bearings were shot. After contacting Kyle and Mae, and having to practically argue with them over this issue, a new hub was sent (not a new wheel, just a hub). I guess I would have to pay to have the wheel re-built, but I just wanted to be riding the wheel, and arguing through e-mail had worn me down so I brought the wheel to the LBS. LBS showed me all the spokes on just 1 side of the wheel were frozen, siezed to the nipples and could only be removed by cutting them (can't remember if it was drive or non-drive side since the wheel has been sitting at the LBS for a couple months now). Also, before I took the wheel to the LBS to have the hub replaced, I had already broke 2 non-drive side spokes on the 50mm rear Farsports clincher. I've been e-mailing back and forth with Kyle trying to get some replacement spokes (I requested a new wheel, but that was ignored) so I can pay out of my own money to
have my LBS rebuild the wheel.
Also, my 88mm Farsports rear clincher has broken a spoke, and that wheel didn't even come with a few replacement spokes like all the other wheelset I've ordered so I've requested 1 replacement drive side and 1 replacement non-drive side spoke as well, but Kyle told me the free
replacement spokes are only included for longtime customers or longstanding customers even through all of my and my teammates
wheelset had 3 free replacemnt spokes included in the orders. To make
this even worse I asked for a price on a new 38mm clincher wheel which I need now. Kyle could just save the shipping cost on these stupid replacement spokes and include them in the box with the new 38mm wheel that I'd
like to buy. 1st he gave me a price for the new wheel, but told
me I'd have to pay extra for a quick-release for the wheel and pay extra for
the replacement spoke for the 88mm clincher wheel (this wheel
has less than 600 miles on it, and it's already
breaking spokes?). Now I've sent 2 e-mails to Kyle in the past week and I have heard nothing from him at all.