huddini wrote:stevod wrote:Has anybody had any luck contacting Far Sports with issues with their wheels?
I've been riding mine happily for a while but I think there's a problem with one of the rims so I've stopped riding them. I've emailed them for assistance including pictures and so on, but no reply. Sent again a week later, no reply. I sent to Sandy, Mae and Windy, who were the three contacts that assisted me during the buying process.
If anyone knows of another contact I should use please let me know. I would like to sort this out with them directly.
Cheers...
When you write about buying, they answer with in 24 hours. Wrote em about problems twice, but never had a reply on that. Even using the same email address.
When I send them email, even this morning, it is rejected with the message shown below. (FWIW, the "IP frequency limited" message usually means they are blocking an IP address because it has sent too many spam messages. That jibes with the comment that they were having a problem with a spam filter, but it doesn't appear to be fixed.)
Code: Select all
Failed Recipient: info@farsports.cn
Reason: Remote host said: 550 Ip frequency limited. http://service.mail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000725