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PostPosted: Mon Apr 02, 2007 7:37 am 
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Joined: Mon Apr 02, 2007 7:33 am
Posts: 10
Location: Houston, TX
I have a set of Zero Gravity brakes and somehow unbeknownst to me the spring has been bent and frequently pops out of the spring holes. I am wondering if you can replace the Ti spring or what other options/suggestions do you have. Thanks!


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PostPosted: Mon Apr 02, 2007 8:05 am 
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It could also be part of the regular wear and tare of those brakes. I'm sure ZG can set you up with a new spring though.


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PostPosted: Mon Apr 02, 2007 8:47 am 
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Joined: Thu Apr 07, 2005 8:58 am
Posts: 1103
Location: Tucson
divve wrote:
It could also be part of the regular wear and tare of those brakes. I'm sure ZG can set you up with a new spring though.


Yup. It's also possible that your brakes are part of the batch that left the factory with springs that were a bit short.

Call ZG or email them.


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PostPosted: Mon Apr 02, 2007 9:34 am 
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Location: Urbana, Illinois
Zero's have a 5 year warranty so I would definitely contact them.

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PostPosted: Mon Apr 02, 2007 4:13 pm 
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Joined: Tue May 30, 2006 10:38 pm
Posts: 1281
Location: NorCal
I had this problem & ZG took care of it - AMAZING customer service!


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PostPosted: Mon Apr 02, 2007 4:17 pm 
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Joined: Sun May 14, 2006 5:01 am
Posts: 424
Location: Tennessee
I had the exact same problem...email them, and they will take care of it.

Great customer service


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PostPosted: Mon Apr 02, 2007 10:40 pm 
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Joined: Tue Aug 09, 2005 4:48 pm
Posts: 776
Location: High Wycombe, UK
Same with me, I contacted the UK distributor and sent my faulty rear brake back to him and he sent me a completely new one.

Peter

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PostPosted: Tue Apr 03, 2007 2:27 am 
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Joined: Tue Mar 22, 2005 3:39 pm
Posts: 71
Haha, bmacattak is my buddy; he's borrowing my road bike, equipped obviously with ZGs. I'm betting he breathed a huge sigh of relief to find out the guys over at ZG have great customer service. I would have rained all sorts of hell upon him if my precious bike were hurt.

Thanks for replies from everyone. This forum's always been a ton of help for me, and I knew he could count on you guys for support.

Quick question: what brakepad type do I buy for zero gravities? Is it campy style or shimano? They're needing a set of swiss stop yellows by now.


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PostPosted: Tue Apr 03, 2007 2:52 am 
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Location: Tucson
canisestinvia wrote:
Quick question: what brakepad type do I buy for zero gravities? Is it campy style or shimano? They're needing a set of swiss stop yellows by now.


Shimano style.


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PostPosted: Tue Apr 03, 2007 3:35 am 
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Alienator: Aren't they Campy syle? Just fitted mine (06 model) with Zipp pads for Campy. At least that's what the mechanic said: Campy.

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http://weightweenies.starbike.com/forum/viewtopic.php?f=10&t=89221


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PostPosted: Tue Apr 03, 2007 3:42 am 
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Joined: Tue Mar 15, 2005 2:43 am
Posts: 596
Location: The 'Dena
i used shimano style.
I have to say i really like my zero g's..way more modulation.


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PostPosted: Tue Apr 03, 2007 4:51 am 
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Location: Tucson
journeymonk wrote:
Alienator: Aren't they Campy syle? Just fitted mine (06 model) with Zipp pads for Campy. At least that's what the mechanic said: Campy.


Mea culpa. I was dismembering well. I got my memories of Mavic SSC pads mixed up with ZG pads.

ZG pads are Campy style.


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PostPosted: Tue Apr 03, 2007 9:38 pm 
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Joined: Tue Aug 09, 2005 4:48 pm
Posts: 776
Location: High Wycombe, UK
I'm sure the pads I fitted were called Campag 2000.

Peter

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 Post subject: Spring Issue with ZG's.
PostPosted: Wed Apr 04, 2007 1:30 am 
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Joined: Mon Nov 24, 2003 3:40 am
Posts: 7
I had a pair of 05's.
After 6 months - 2000 km's - the front spring kept popping out of the retaining hole.
No matter what I did - bending the spring, straightening the spring, nothing worked - it just kept popping out especially under moderate braking.
Not good when riding in the city!
I emailed ZG about this last year - they took the brakes back no questions asked - sent me a brand new 06 set within a week - Now how's that for customer service.
The new springs in the 06 set has not budged since I installed them 5000 km's ago.
Hope this helps.


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PostPosted: Thu May 03, 2007 8:27 pm 
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Joined: Mon Apr 02, 2007 7:33 am
Posts: 10
Location: Houston, TX
just an update. ZG replaced the faulty brake. So that is awesome!


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