Canyon Aeroad CF SLX frame crack

Back by popular demand, the general all-things Road forum!

Moderator: robbosmans

addictR1
Posts: 1878
Joined: Sun Jun 10, 2012 1:11 am

by addictR1

Use a coin and tap around it. If you hear a dense sound vs. a hollow sound.. It's probably cracked.


Sent from my iPhone using Tapatalk

by Weenie


Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓    Broad Selection ✓    Worldwide Delivery ✓

www.starbike.com



duvivr6
Posts: 218
Joined: Mon Apr 21, 2014 2:28 pm
Location: PR

by duvivr6

On a side note, why did folks ask if you sit on it? I normally sit on my top tube and never had an issue.

Pottsy
Posts: 134
Joined: Mon Dec 08, 2014 11:54 am

by Pottsy

Some top tubes are very thin & if you are applying a weight it wasn't designed to take.
Something like this can happen.

User avatar
kgt
Posts: 8749
Joined: Sun Jun 18, 2006 10:29 am
Location: Athens, Greece

by kgt

+1
superlight frames have issues like that. Some companies explicitly note how to only use the frame for its purpose (that is riding).

Rojya
Posts: 13
Joined: Sat Jun 18, 2016 4:44 pm

by Rojya

Yea - think I'll have to get rid of my habit sitting on the top with my new frame - no matter there's warranty claim or not.

Still waiting for Canyon's reply, will keep u guys posted

Rojya
Posts: 13
Joined: Sat Jun 18, 2016 4:44 pm

by Rojya

Got a reply from Canyon;

"After checking the pictures several times it looks like to much force from using a rack, bike stand or sitting on the tube. The result are the crack lines that are not a defect under warranty, because of the carbon layout .
We can offer a frame under crp (crash replacement program)"

No luck with the warrenty claim, and surprised that they do mention sitting on TT. Seems no choice but I might have to explore an Alu frame for the next one. An experience lesson to me...anyone else who sits on TT might have to consider getting rid of such hobbit for the latest carbon frames.

P.S. - replacement flame will cost me USD 1779 (the 2nd year) + 2 way shipping (USD 300 each? If Canyon is charging the same as getting a new bike) = USD 2,379...any thoughts? Or other brands from LBS

User avatar
Fixie82
Posts: 348
Joined: Mon Mar 18, 2013 3:45 am

by Fixie82

Why not simply get it repaired?

spdntrxi
Posts: 5782
Joined: Sat Jul 20, 2013 6:11 pm

by spdntrxi

I sit on the top tube all the time... but I'm never putting my whole body weight on it.
2024 BMC TeamMachine R Building
2018 BMC TImeMachine Road
2002 Moots Compact-SL- getting aero look makeover
2019 Parlee Z0XD - "classified"
2023 Pivot E-Vault - completed project, full Xplr package

User avatar
addict
Posts: 143
Joined: Tue Dec 02, 2008 11:40 am
Contact:

by addict

+1 for repair

User avatar
kgt
Posts: 8749
Joined: Sun Jun 18, 2006 10:29 am
Location: Athens, Greece

by kgt

Again, only superlight carbon frames have issues like those. Why do you thing Colnagos weight 1200gr... ?

LionelB
Posts: 1595
Joined: Sun Oct 05, 2008 8:09 pm
Location: Aix en Provence

by LionelB

Have this one repaired and use it as winter bike or something and buy something else to replace it. None of these crash replacement programs are worth it.

fignonsbarber
Posts: 146
Joined: Fri Jun 25, 2010 10:24 pm

by fignonsbarber

Rojya wrote:
P.S. - replacement flame will cost me USD 1779 (the 2nd year) + 2 way shipping (USD 300 each? If Canyon is charging the same as getting a new bike) = USD 2,379...any thoughts? Or other brands from LBS



Like I said in an earlier post, the tt doesn't have high forces applied to it and it's an easy repair for under $500. No question about the logical call.
I'm in the US and actually used the Canyon crash replacement program. They were very accommodating. I cracked my 2011 Ult cf slx in a race crash. Rather than send it back to Germany, they just had me take pictures once I "destroyed the frame". It was kind of weird taking a hack saw to a carbon frame. I asked if I could replace with a current model (2015) and they did for an fair upcharge. The day they released the 2015 model to the public, it was DHL overnighted to me for $250. It was very good customer service.

Rojya
Posts: 13
Joined: Sat Jun 18, 2016 4:44 pm

by Rojya

Thanks guys, think I'll first try the repair route, that said, I'm kinda envy you guys living in the Europe, US, or other established countries. I live in Hong Kong myself and havent find any carbon specialist in Hong Kong yet on Google, will consult my LBS to see if he has any connections. I'm a bit hesitate to have my frame repaired from any so claimed "specialists" in mainland China.

User avatar
pdlpsher1
Posts: 4013
Joined: Thu Jul 19, 2012 6:09 pm
Location: CO

by pdlpsher1

If you repair a carbon frame what do you do with the repaired area with bare carbon? It seems like a new stock paint job will cost another few hundred dollars making the decision to repair it not as easy.

I also 'sit' on my TT but with my right foot always clipped in and the left foot on the ground. There's really not a lot of force being put on the top tube.


Sent from my iPhone using Tapatalk

Rojya
Posts: 13
Joined: Sat Jun 18, 2016 4:44 pm

by Rojya

:( the only carbon specialist I found in HK just rejected the repair request (don't get me wrong, I'm not saying he's not professional, but since there are lack of manfucturing business here, there are limited options):

"Sorry that I may not repair your frame. The crack seems expand deep into carbon layer as the crack is long and can be pressed. Probably bent a lot during damage occur.
That is for safety reason, thanks for your photos and question."

by Weenie


Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓    Broad Selection ✓    Worldwide Delivery ✓

www.starbike.com



Post Reply