last week i couldn't download the data from my pc7 - tried srmwin, srmmac, golden cheetah, none would do it
srm software showed the ride was there, but after the initial 'scan', when i tried to get the data it went straight to the final window with the option to delete the data on the pc7
golden cheetah gave multiple messages about invalid timestamps, and would not get the data either
the pc7 itself showed averages, totals etc. ok, the date/time display was correct
i gave up and deleted the data, then did a short test to see if i could now download, which went ok
in 5-6 years i've not had this happen, wondering if it's a one-off or a sign that the pc7 has a problem
has anyone else had a similar issue? was it just once or did it get worse? are there any 'secret' button sequences to run diagnostics etc.?
srm pc7 unable to download ride data
Moderator: robbosmans
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Yeah that's unusual - worth a send back. I have only ever had issues pulling data off mine when I leave 2+ weeks of rides on it and have to use the SRM software versus Device Agent. At the very least make sure your version of the SRM software is up to date. Good luck.
Just ride ..