Di2 shift button blues
Moderator: robbosmans
After 2.5 years of use my right buttons are not 100% responsive...meaning sometimes a push of the button resulted in no response from the RD. I read the instruction manual and it appears the buttons are serviceable. A Google search on the topic resulted in zero hits. I tried calling Shimano N.A. but their office was closed today due to a holiday. I'm wondering if anyone here has the same experience. If so how did you solve the problem? I have the 11-speed system. Thanks.
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If Duraace just warranty it and be done.
I didn't get a chance to call them today. I just need to know if I can buy just the buttons, or find a way to service them so the electrical contacts become 100% reliable. My manual also stated that I need a special tool to remove the lever assembly so the buttons can be accessed.
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