xena wrote:I have not insulted no one. I have just stated my view to the words expressed. I don't think in anyway I have shown" double standard"
Your view is insulting. No matter how justified you believe it is, an insult is still an insult. As to the double standard, you have just illustrated it. You judged one poster on the words expressed but claimed you couldn't judge another poster on his words without knowing him personally.
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I agree that Giant may not be responsible for the damage done but that does not mean they could not afford to be generous in getting one of their own frames repaired" Giant aren't in the business of carbon repair. I doubt they have any procedure for that, and I doubt any sizeable bike company would ever repair a frame for a customer for any reason, much less one that had been crashed! It would be a question of giving him a new frame or not. And again, it's not their fault that it broke and they state upfront they have no crash replacement policy.
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These big companies make it difficult as possible. They ideally want you to just go away and buy a new frame. They set policy's of minimum liability." This has nothing to do with the OPs situation. It's a seperate discussion. The OP crashed and broke his bike. Unless it was Giant who opened the car door into him then Giant have no liability whatsoever.
But on that subject, with a few exceptions I've found that the big companies are usually very quick to provide replacements when there are genuine production faults. I couldn't say whether the same applies to Giant at this level and do you know why? I've never seen a construction fault on a Giant carbon frame. Ever. They've generally been pretty quick to sort out any issues (frame, fork or parts) on their lower level stuff though.
