Kudos to Craig at eecycleworks.
Moderator: robbosmans
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- Posts: 106
- Joined: Mon Aug 03, 2015 7:05 pm
- Location: Minnesota, USA
So I bought a set of used eebrakes (2010-2014 version) off of eBay. My due diligence was lacking and I discover that the brakes are missing the cable clamp square washers, pad holder spacers and the washers that go between the fork/frame and mounting bolt upon delivery. That was my bad. Caveat emptor and all that sort of thing.
I send an email to eecycleworks to see if I can buy replacements. Craig ends up sending them to me gratis. They have a super loyal customer in me now.
I send an email to eecycleworks to see if I can buy replacements. Craig ends up sending them to me gratis. They have a super loyal customer in me now.
Visit starbike.com Online Retailer for HighEnd cycling components
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all my dealings with Craig have been similar ..
2024 BMC TeamMachine R Building
2018 BMC TImeMachine Road
2002 Moots Compact-SL- getting aero look makeover
2019 Parlee Z0XD - "classified"
2023 Pivot E-Vault - completed project, full Xplr package
2018 BMC TImeMachine Road
2002 Moots Compact-SL- getting aero look makeover
2019 Parlee Z0XD - "classified"
2023 Pivot E-Vault - completed project, full Xplr package
- wheelsONfire
- Posts: 6283
- Joined: Mon Jul 07, 2014 8:15 am
- Location: NorthEU
Same for me. I am not in the US and he send some small things i needed for free. Always quick on answers and helpful.
I think Craig is actually one of the best guys around. I agree with you all, the product and the person behind them makes EE
something special.
I think Craig is actually one of the best guys around. I agree with you all, the product and the person behind them makes EE
something special.
Bikes:
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
+1 million, Craig is amazing to deal with..if only his cranks went into production...
2015 FELT AR1 TeXreme! http://weightweenies.starbike.com/forum/viewtopic.php?f=10&t=134989
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- Posts: 2025
- Joined: Fri Feb 17, 2006 6:22 am
- Location: Zion
yup. he's on top of it...and besides getting back to you right away. Craig's not a slacker that's for sure. I have EE brakes on all my bikes. keeps getting better.
- Factor Ostro VAM Disc
- Factor LS Disc
- Specialized Aethos Disc
- Sturdy Ti Allroad Disc
- Guru Praemio R Disc
- Factor LS Disc
- Specialized Aethos Disc
- Sturdy Ti Allroad Disc
- Guru Praemio R Disc
Then try again? I had only good dealings with Craig and he's good company as well. His EE brakes are are deservingly getting used by big brands on their top models, like Specialized and Fuji. Can't wait to see the new cranks he has been said to work on.
“I always find it amazing that a material can actually sell a product when it’s really the engineering that creates and dictates how well that material will behave or perform.” — Chuck Teixeira
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- Posts: 106
- Joined: Mon Aug 03, 2015 7:05 pm
- Location: Minnesota, USA
I have received the washers from Craig and installed my brakes.
Holy cow these things are effective. I nearly put myself over the bars testing them out and I wasn't even grabbing the levers hard.
Holy cow these things are effective. I nearly put myself over the bars testing them out and I wasn't even grabbing the levers hard.
Visit starbike.com Online Retailer for HighEnd cycling components
Great Prices ✓ Broad Selection ✓ Worldwide Delivery ✓
www.starbike.com