New Cipollini
Moderator: robbosmans
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- prendrefeu
- Posts: 8580
- Joined: Wed Oct 31, 2007 10:32 pm
- Location: Glendale / Los Angeles, California
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I like the styling, it's got a nice shape to it. Almost like what the S5 *should* look like.
That said, they should have named it "PHAT" - Più Hype Altro Trippa
That said, they should have named it "PHAT" - Più Hype Altro Trippa
Exp001 || Other projects in the works.
There is some info on this already...
True monocoque, true made in Italy, no funny proprietary parts, direct mount Campagnolo brakes and it looks fabulous.
A beautiful high quality frame , aero or not. Mario's 'acting' is always cool.
True monocoque, true made in Italy, no funny proprietary parts, direct mount Campagnolo brakes and it looks fabulous.
A beautiful high quality frame , aero or not. Mario's 'acting' is always cool.
No does not seem to replace any of the existing models.
- HammerTime2
- Posts: 5814
- Joined: Thu May 04, 2006 4:43 pm
- Location: Wherever there's a mountain beckoning to be climbed
Cipollinii doesn't need to replace any models, it needs to replace its customer service.
A year and a half ago, I submitted a werb form inquiry on the Cipo web site and didn't hear back. A few weeks later, I submitted another web form inquiry, and never heard back. My email was not filtered for SPAM. If Cipo's customer service is that bad before they got my money, I can only imagine what it would be like if something goes wrong after they get my money.
A year and a half ago, I submitted a werb form inquiry on the Cipo web site and didn't hear back. A few weeks later, I submitted another web form inquiry, and never heard back. My email was not filtered for SPAM. If Cipo's customer service is that bad before they got my money, I can only imagine what it would be like if something goes wrong after they get my money.
Have you got the frame through an authorized distributor with the authentication papers and all that?
I ask because any time I address an inquiry them through my Cipollini dealer it is answered in less than 24 hours.
I ask because any time I address an inquiry them through my Cipollini dealer it is answered in less than 24 hours.
- HammerTime2
- Posts: 5814
- Joined: Thu May 04, 2006 4:43 pm
- Location: Wherever there's a mountain beckoning to be climbed
It was a pre-sales inquiry on a web form on their own damn web site. Generally people/companies are nicer to you before they get your money than after. Between what I experienced and what I read, which seemed entirely consistent with my experience, i wouldn't buy a Cipollini, no matter how good they might be.
Perhaps the company only responds to dealers and not individuals? O.k., then take down the damn web form inviting people to submit inquiries.
Perhaps the company only responds to dealers and not individuals? O.k., then take down the damn web form inviting people to submit inquiries.
- wheelsONfire
- Posts: 6294
- Joined: Mon Jul 07, 2014 8:15 am
- Location: NorthEU
^^^
I have noted several companies does this!
No answers at all even though you wait weeks and ask again.
I also find it weird. Perhaps once they really open up the mail, it's so much mails that they don't answer any of them?
I have noted several companies does this!
No answers at all even though you wait weeks and ask again.
I also find it weird. Perhaps once they really open up the mail, it's so much mails that they don't answer any of them?
Bikes:
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
Ax Lightness Vial EVO Race (2019.01.03)
Open *UP* (2016.04.14)
Paduano Racing Fidia (kind of shelved)
Ex bike; Vial EVO D, Vial EVO Ultra, Scott Foil, Paduano ti bike.
- maverick_1
- Posts: 742
- Joined: Tue Sep 11, 2007 4:20 pm
- Location: Tokyo
Yes, I ride one, and yes I agree that Cipollini's customer service is one of the worst ever.
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