What would you do if LBS cuts ISP too short?
Moderator: robbosmans
So WWs - what would you do if LBS cuts the ISP 0.6cm too short on your brand new (>$6k) frame? (obviously correct ISP height was provided)
To be fair other parts of the build seem fine...
The mechanic (typically nice guy) still wants to charge you the full whack for the build ($$$$, and +$100 than any high-end shop, IMO acceptable for flawless/high-end job)
Curious to hear your thoughts, please try to be specific as you what you would demand/expect - Cheers
To be fair other parts of the build seem fine...
The mechanic (typically nice guy) still wants to charge you the full whack for the build ($$$$, and +$100 than any high-end shop, IMO acceptable for flawless/high-end job)
Curious to hear your thoughts, please try to be specific as you what you would demand/expect - Cheers
Last edited by vlastrada on Tue Aug 04, 2015 8:40 pm, edited 2 times in total.
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I wouldn't accept the frame. Did you buy it from the LBS? Either way it's down to them to make good their mistake to your satisfaction.
You break it you buy it.
- Powerful Pete
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Would not accept the frame without some kind of "payback" for the errors made.
This is assuming that the shortened ISP can be made to work for you on your high end frame - ergo, something that satisfies you completely and not some bodged job that "gets things done".
So either a new frame or accepting the frame in a manner satisfactory to your requirements with a wee bit of a discount or financial payback.
This is assuming that the shortened ISP can be made to work for you on your high end frame - ergo, something that satisfies you completely and not some bodged job that "gets things done".
So either a new frame or accepting the frame in a manner satisfactory to your requirements with a wee bit of a discount or financial payback.
Road bike: Cervelo R3, Campagnolo Chorus/Record mix...
Supercommuter: Jamis Renegade...
Oldie but goodie: De Rosa Professional Slx, Campagnolo C-Record...
And you can call me Macktastik Honey Pete Kicks, thank you.
Supercommuter: Jamis Renegade...
Oldie but goodie: De Rosa Professional Slx, Campagnolo C-Record...
And you can call me Macktastik Honey Pete Kicks, thank you.
The details probably matter.
Is it an ISP that has a topper that can be adjust up to still work correctly ?
Did he deliberately cut it short because he assumes that you can shim it up if slightly too short, but can't get it low enough if it is too high ?
Does he admit it is just an outright error ?
I don't know the answer; I am just curious if there is another side to the story.
Is it an ISP that has a topper that can be adjust up to still work correctly ?
Did he deliberately cut it short because he assumes that you can shim it up if slightly too short, but can't get it low enough if it is too high ?
Does he admit it is just an outright error ?
I don't know the answer; I am just curious if there is another side to the story.
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Most important is if it compromises your position. I.e. Can the seat post mast be adjusted accordingly?
If not; don't accept the frame.
Inviato dal mio iPhone utilizzando Tapatalk
If not; don't accept the frame.
Inviato dal mio iPhone utilizzando Tapatalk
I had a LBS once cut the steerer tube on my forks 5mm too short. I didn't realise until I took the bike home and rode it then noticed a missing 5mm spacer. To their credit they replaced the Easton EC90SL fork with no fuss at all. I think that's what you should expect, their mistake, their requirement to fix it. I hope your experience turns out as well mine.
ps I was only getting a groupset and parts changeover from a voucher that I had won in a race. So they donated a $150 prize and it cost them the new fork as well. I felt bad but they were great about it
ps I was only getting a groupset and parts changeover from a voucher that I had won in a race. So they donated a $150 prize and it cost them the new fork as well. I felt bad but they were great about it
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vlastrada wrote:Curious to hear your thoughts, please try to be specific as you what you would demand/expect - Cheers
Your post lacks specifics.
You don't give your location. In some countries bike shops are members of trade organizations and have insurance. And in others there are consumer rights organizations that might offer advice on such matters.
And also ... 6mm might not matter as at least some adjustment is built into all designs of ISPs. You don't state what frame/ISP.